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GoodRx

2.5

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GoodRx Reviews Summary

GoodRx has a rating of 2.5 stars from 605 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoodRx most frequently mention customer service, coupon price and discount card. GoodRx ranks 2nd among Pharmacy sites.

service
74
value
74
shipping
18
returns
18
quality
55

We monitor reviews for authenticity

South Carolina
1 review
3 helpful votes
Follow Point T.
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My prescription, no insurance, went up from $37 to $171.50 OVERNIGHT. When I asked Kroger pharmacist why, he just about laughed in my face and said I could check goodrx for a better price! Well, Kroger had a better price until KROGER started checking goodrx to be CERTAIN Kroger didn't change too little... Same stuff was $26 in 12/16, went to $37 in 1/17 - always expect a price hike at first of year - then $37 in April, then $171.50 the next refill in April when they pretty much stated outright their price went up due to desire to match the "lowest" price on goodrx. Goodrx caused my prescription to become out of reach for me on required medication. I will have to do without because I need to eat and have gas for car, and pay taxes... Won't be good for me and there are NO alternative products that work, so tough for me I guess while Kroger rips everyone willing to do without food off to raise there profits.

Date of experience: May 25, 2017
GoodRx R. — GoodRx Rep
over a year old

Prices do change, which is why we encourage folks to check back regularly. The prices you describe are not typical and you may have made an error - email us at [email protected] so we can help?

Texas
1 review
5 helpful votes
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Walmart goodrx
May 23, 2017

Walmart takes coupon fron good rx at their discretion but this is not on coupon just says
No discount for pets. Good rx sucks. Wanted $60.00 had a coupon for 35.00. Talked with customer service all they dud was make excuses wasted 22 minutes in phone offered nothing.

Date of experience: May 23, 2017
GoodRx R. — GoodRx Rep
over a year old

Most of our discounts work for pets and we tell you when they won't. We can help - email [email protected].

Virginia
3 reviews
3 helpful votes
Follow Hariet N.
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We have a large dog with congestive heart failure who requires several expensive drugs. GoodRx was a lifesaver for him. Drugs that are $80 I got at $15. Kroger took the coupon for a canine but Walmart won't so I guess I'll be moving my prescriptions to Kroger.

Date of experience: May 20, 2017
GoodRx R. — GoodRx Rep
over a year old

:)

Maryland
1 review
2 helpful votes
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Crap
May 17, 2017

Last month paid $55.00 for prescription, went back to CVS to refill and price now is 164.00 and some change. What, that only allow one time use per card.

Date of experience: May 17, 2017
GoodRx R. — GoodRx Rep
over a year old

Prices vary. However, we can help. [email protected]

California
2 reviews
4 helpful votes
Follow Leslie G.
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Absolute CRAP. Don't waste your time. It is better to approach pharmacist and tell them you have no insurance. Ask if they can apply any discount coupons for you. Usually they are very nice about it and get better prices than goodrx anyway.

Date of experience: May 16, 2017
GoodRx R. — GoodRx Rep
over a year old

Happy to help. Email [email protected]

Oregon
1 review
0 helpful votes
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I am a tourist in the US, got a really bad rash on my skin, nothing OTC worked so I when to a clinic and paid 82 bucks for someone to give me a prescription for Nystatin and triciamcilonone (?) that costed (out of pocket) $300.

I wanted to die.

I googled online to see if I could find a better price and found this, decided to give it a shot.

I went to another pharmacy, a Walmart one, and the cream costed $150, but with the coupon it went down to $67, they didnt have any problem to accept the coupon or anything.

The ONLY con I have to say is that even though the coupon said the cream will end up costing around $48 it ended up being $67, but hey, for a cream that costs $300 a 15mg tube I seriously think I can't argue here, and I didnt have to pay or subscribe or anything.

Please, give it a shot, it might help someone who's desperate.

-en espanol-

Estoy de turista aca en USA y me salio un sarpullido terrible y ninguna crema de la farmacia funcionaba, asi que fui a clinica y pague $82 para que me dieran un recipe de Nystatin con triamclonona (?) que cuesta $300.

Busque en internet a ver si habia un mejor precio y encontre estos cupones, pregunte en otra farmacia Walmart y la misma crema costaba $150, pero con el cupon termino costando $67, no me tuve que suscribir a nada ni pagar nada, y me aceptaron el cupon sin problemas.

Estos cupones de verdad ayudan a alguien que esta en una situacion dificil, aunque a veces no digan el precio que muestran en el cupon (mi medicina decia que quedaba en $48 pero termino siendo $67), es mejor que no comprar nada.

Espero le sea util a alguien mi resena.

Date of experience: May 16, 2017
Pennsylvania
1 review
4 helpful votes
Follow Suzie Q.
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Printed / took alleged goodrx.com coupon card w/ prescription to Walmart

Pharmacist nearly laughed me out of the store; said they would never even CONSIDER honoring

Appears to be scam to make/sell email addresses of vulnerable to? Who?
Pharnaceuticals?
Insurance companies?

Think twice before giving up your personal info to this website

Date of experience: May 10, 2017
GoodRx R. — GoodRx Rep
over a year old

We don't ask for personal information. Email [email protected] please so we can assist.

Virginia
1 review
3 helpful votes
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Doesn't Work!
May 10, 2017

Same as low ratings users describe... Filled prescriptions at Kroger on several occasions using GoodRx coupons. Most of the time price was as quoted, then suddenly the price was doubled. Just yesterday, this happened again. $20 last month, $40 this month. Krogers response? "Prices vary". SOS. That wonderful American creed: Get yours no matter what, and stick to whoever you can. Greed, greed, greed. Thanks to Kroger, GoodRx, thieving insurance companies, and pharmaceutical companys most of all, I get to suffer sudden withdrawals from an antidepressant now, which as I've read are quite severe. So glad all these folks really give a #!@$& about our health.

Date of experience: May 10, 2017
GoodRx R. — GoodRx Rep
over a year old

We haven't changed prices - please email [email protected] for assistance.

New York
1 review
4 helpful votes
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I went to my local CVS to fill my alprazolam (Xanax) and it was almost $70 dollars, but with the goodrx coupon, it should have come out to $33.47. Walgreen's no longer takes GoodRX for my amphetamine salt (generic) or Xanax. CVS wanted me to pay $175 for my Adderall, but with your free coupon it states "$140.57".

I had no problems in the past with GoodRX, must be new pharmacy rules

Date of experience: May 8, 2017
GoodRx R. — GoodRx Rep
over a year old

Please email [email protected] for assistance.

Illinois
1 review
0 helpful votes
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Sticker shock for clindamycin/benzoyl peroxide gel for acne treatment: $424. That's the generic version, but Harken Health doesn't include on formulary. Found GoodRx coupon for $140 price on same drug, took it to Walkgreens and it worked! Thanks to GoodRx... and also thanks to Walgreen's for applying coupon AFTER the sale. Will recommend GoodRx to friends and family.

Date of experience: May 3, 2017
Minnesota
1 review
0 helpful votes
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Lifesaver
April 28, 2017

My doctor changed my prescription and my insurance company refused to pay for it. My prescription went from $368 at CVS to $42. I cannot thank this company enough!

Date of experience: April 28, 2017
Georgia
1 review
3 helpful votes
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Walmart nor Kroger would except card to fill generic cortisporin ear drops. Goodrx said my price would be $22.81 but they wanted $49.50 at walmart and $52.50 at Kroger. What's going on?

Date of experience: April 25, 2017
Florida
1 review
1 helpful vote
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GoodRX has a Walgreens coupon for oseltamivir (generic Tamiflu) for $58.46. After speaking with GoodRX, I found that the coupon is current and valid. Walgreens said no such agreement exists. I foolishly paid $143.23 after a 40 minute wait. "Desperate people do desperate things", I am guilty as charged,
Called GoodRX, gave them my story. The lady called my Walgreens, whereby the pharmact agreed to refund the difference. WOW!

Date of experience: April 25, 2017
Arizona
3 reviews
1 helpful vote
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I just used Good Rx for the first time. I was prescribed a medication that is not on my drug formulary. Originally, Walgreen's told me it would be $94 for a 10-day supply. I found the Good Rx coupon and I got the meds for $31 - no hassle, and what a savings

Date of experience: April 14, 2017
Texas
1 review
1 helpful vote
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Worked perfectly!
April 6, 2017

My prescription was originally $250 with no insurance, then my insurance kicked in and it wasn't covered for some bizarre loop hole reason. I saw a Good RX commercial and decided to check it out. My life saving medication was only $55.

All I can say is thank you to the genius who figured this out and please keep up the good work to help the broken health care system in the US. Mahalo!

Date of experience: April 6, 2017
Ohio
1 review
4 helpful votes
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I thought good rx was the solution to high prescription cost but I guess I was wrong. I did save about $100 per month for about 3 months but now my prescription has doubled in price since last month. I guess It was too good to be true!

Date of experience: April 6, 2017
Florida
1 review
0 helpful votes
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Terrific
March 29, 2017

Thanks to Good Rx I was able to save a tremendous amount of money on an expensive prescription. Thank You!

Date of experience: March 29, 2017
California
1 review
1 helpful vote
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I use goodrx at Walmart I checke every month to make sure it's still the same price or cheapest price. I have no insurance. I take 12 different medications. 5 are suppose to be paid by workers comp. If for some reason the prescription comes up different price, I show coupon and they run it back through. I've tried Walgreens once because it showed 1 of my expensive was cheaper there, they said they would have to run txt through so transferred it to Walgreens showed coupon and said they wouldn't accept it. So I transferred back to Walmart. I recently found cvs actually has 2 my RX's which I used coupons and they actually came out to be lower price than coupon as cash pay with no insurance. I don't know how I could afford all my medications without this app.

Date of experience: March 26, 2017
Arizona
1 review
5 helpful votes
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False Advertising?
March 18, 2017

Kroeger refused to honor the coupon and said that GoodRx just guesses at prices to post online. GoodRx was unhelpful and said the coupon didn't work because they were currently in the process of changing prices for all Kroeger stores in the area. It's 3 days later and the same false prices haven't changed at all. Waste of my time all around. I will try 1 more time at a different place and will change my rating here if things work out.

Date of experience: March 18, 2017
GoodRx R. — GoodRx Rep
over a year old

Your Kroger pharmacist is misinformed - our prices are correct. We are not in the process of changing any prices. Please email [email protected] for support - we'll make it right.

New Jersey
1 review
1 helpful vote
Follow Tina W.
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Something must of happened in 2017 as the last 3 years I have been using GoodRx at Walgreen my prescription was only $85 and now in 2017 it jumped up to $398.00 WTF. Freaking crazy stupid. So I now go to Kroger and used GoodRx and my prescription is only $90. How the hell can Walgreens get away with charging $398 when others only charge $90. Thst is terrible and such crooks. Trump needs to stop companies from screwing people over.

Date of experience: March 16, 2017
GoodRx R. — GoodRx Rep
over a year old

Sorry to hear that, but that's why we display prices - because they change! While it may be disappointing that Walgreens raised their prices, do we deserve 1-star for that? Happy you found a more reasonable price at Kroger.

From the business

***If you have a question for GoodRx or an issue you'd like help with, PLEASE DO NOT POST IT HERE PLEASE. This website has no relationship with GoodRx and we do not regularly monitor it. Also, we find that customers who post questions and reviews here never respond when we reach out.***

***We have amazing customer care service professionals waiting to help - just email [email protected] and we'll get back quickly. Our goal is to help all Americans afford their prescriptions, and we want you to have a good experience.***


goodrx.com
Founded in 2011
Santa Monica, CA