Good DogReviews 453

I joined as a breeder. Was fine for awhile until a competitor complained, trying to get me kicked off of the site, they messaged me asking for proof of health testing, inspections. Pictures. I sent everything they asked for but still deleted my account, they do not check out complaints good enough before they just delete everything you have done

Good dog is a great way to find the perfect puppy. Even my vet used good dog to get her new golden retriever puppy, she and I like the third party involvement. I was worried about scammers but with this site it eases your mind and you know you have a healthy puppy and a awesome breeder

I have used good dog for years and for many of my litters. I took a small break from breeding and when I started back went straight back to this platform.

I filled out my information like normal and seemed to have had no issues.
Then I get flagged for wording due to payments. I've always used good dog for the deposits on my litters, but if people want to pay cash at the time of the pick up of the puppy I allow that.
I understand this due to so many wanting to come view and have the ease of cash at pick up, plus meeting me at my farm and knowing I'm a safe breeder. I too am like this when I purchase my own pups.

Yet, instead of good dog reaching out via phone or email to go into depth on why my account was flagged, they froze my account. They then tell me I am not allowed to take outside payments and not use their site, (They get fees off any money transferred) hence my account is frozen. I immediately started calling, left a voice-mail and emailed out to them as well as texted them trying to fix this issue and explain why I do what I do and have never be told this before.

They wrote back via email instead of phone call as to give me details on how I am to accept payments only through them, even as "in person payments". After reading this, I was willing to correct all my information on my account immediately, and wrote them back via email, due to never getting an actual person on the line as many times as I tried the previous day, and they responded again via email and said due to policy they would not unfreeze my account until the allotted time was up.
This is costing me valuable advertising time and is quite frustrating.
You would think for a breeder who has been with them for a long time, they would be willing to help and work with them on these newer changes.
Very disappointed in this site and not sure if I will use it anymore.
This all could have easily been fixed via phone conversation to help walk me through the issue and on fixing it together, yet they were unwilling to do so.

So breeders beware so as not to make the mistakes I did and be ready to be frozen if so with no personal help if the case arises.

My husband and I purchased a Cavapoo puppy from Lucia Neri. It was a totally satisfying experience! Lucia really cared about what puppy we were looking for as my husband and I are older adults. We have had dogs throughout our 43 years of marriage. Lucia supported us in every way she could. Yesterday, we became the proud happy owners of Millie, a Cavapoo puppy.

I had great success placing puppies in great homes though Good Dog during the pandemic. Partially continued success in 2022. It will be interesting to see what 2023 brings. The only really good prospect I have so far for my, hopefully, on the way litter who is a Good Dog applicant has been waiting for a puppy since 2021.

Everyone was very knowledgeable and professional. I highly recommend this company to others interested in purchasing a new puppy.

One of our puppies found a great family through here.

We take our 10 month old puppy there every week and also for overnight. We couldn't be more pleased w his care!

My experience with Good Dog and Camber at Mayfield Farms in Gig Harbor, Wa has been the best! She has been more than helpful and willing to answer any questions I've had throughout the whole process.
It was great going out to meet my puppy before bringing her home and I could tell she truly cared for her dogs upon meeting her.
Overall, my experience with Good Dog and in particular Camber at Mayfield Farms has been easy and enjoyable.

I love dogs! But sometimes working with breeders can be, well-very impersonal. Maybe I just got lucky, but finding the right breeder was easy and has been the best experience ever. Pick your breeder, pick your puppy, and start communicating. Brew House Puppies answered every question I asked, sent my pictures, and chatted about pups in general. They fell like old friends.

The process is so simple here. Pick your puppy, pay the down payment, and that baby is yours. So fun. Get messages back and forth on the same web pages, arrange for pick up and watch your puppy grow. Pay right on the we site. Yes, you pay a little extra, but you are going to get your puppy and not get ripped off.

I felt comfortable that Good Dog had screened the breeders and that I was getting a healthy happy puppy.
The breeders that I found through Good Dog have been wonderful to work with. They send me pictures and videos as my new puppy grew until she was ready for her new home.

Good Dog helps more people find good breeders like ourselves in one simple place. Plus they give us the ability to vet each individual that reaches out, and see if they would be a good fit for raising one of our amazing puppies.

It's been ALOT of hunting down paperwork, desrcibing the parents, uploading test results, etc but, it's worth it. Now all my latest dogs/records are all in one place as I will be doing another breeding with Esther next year to her Grandfather.

Anytime I have a question or suggestion, they respond quickly and are helpful & happy to listen.

It was a very easy site to use. Bogan's Boston are well loved through pregancy and for the first 8 weeks of their lives.

I've been with Good Dog for a few years now. Their support for buyers and customers is excellent. They information is great and they are always adding new help and resources for anyone on the site buyers/sellers have unlimited information. If you have any issues or questions they are always happy to help. They appreciate any feedback to make their website more functional and user friendly.

Cherish and her family were wonderful to work with. We found them on Good Dog. Our puppy was very socialized, healthy and is an absolute joy. They go above and beyond. I would recommend them anytime.

I bought a puppy from a breeder on their site. According to both the breeder and GoodDog, the puppy should arrive vaccinated, vet checked, and in good health. My puppy had never had any vert care at 3 months old. Had Giardia, kennel cough, and a major ear infection. My vet said another couple of days and he would have died. The breeder said I was getting the puppy like this because I got him on sale.

I sent Good Dog all the text screenshots as well as my vet bills and notes and they did facilitate a refund, however, despite my request to have the issues and receipts sent to their compliance department, almost a month later, the breeder is STILL on GoodDog selling puppies, even puppies from the SAME litter despite being negligent.

There seems to be zero moral responsibility here as GoodDog makes money off each sale.

Maybe they used to be reputable, but certainly not now.

Us breeders had high hopes. The platform promised that it would focus on health.
If you take a look at their new "and improved" setup, you no longer can filter on the breeders that do the most health testing first. In fact, there's no longer a filter option available for that.
Minimum testing required is Embark DNA, which is only $200 and anyone can do. And there's no way for breeders that spend the extra $1000 per dog in testing to shine above those that put in minimal effort and not enough testing.

They have a new "preferred breeder" feature, but instead of it being health related, it's based on who has had their customers pay through their website instead.

What a shame!

EDITED 4/1/24:
If you take a look at the screenshot, after 1 year of seeing multiple people complain about this feature, it is still not resolved. There is no way to filter for breeders that perform health testing at a certain level, from the ones that do the minimum amount possible. I get emails several times a month from them trying to get me to have my puppy owners pay through their website though, so that I can be part of their "preferred program". What about the fact that I have great and excellent testing for all my dogs? That means nothing for them. Still extremely disappointing.