Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Good Dog

Good Dog

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!


How would you rate Good Dog?
grey stargrey stargrey stargrey stargrey star

Good Dog Reviews Summary

Good Dog has garnered a reputation for facilitating a seamless and trustworthy experience in connecting potential puppy owners with vetted breeders. Customers appreciate the user-friendly app, responsive customer service, and the peace of mind that comes from knowing breeders adhere to strict ethical standards. However, some breeders express frustration over the platform’s stringent policies and lack of transparency regarding fees and breed restrictions, which they find arbitrary and unfair. Overall, while many users celebrate their positive experiences, concerns about fairness and communication highlight areas for potential improvement in the company's approach.

This summary is generated by AI, based on text from customer reviews

service
91
value
83
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
2 reviews
0 helpful votes
Follow Jenny S.
Unfollow Jenny S.
Share Review
Report Review

PERFECT. SWEET. SMART………….
September 24, 2023

I now have 3 DBF terriers. All amazing. We just picked up Alice yesterday. I love the attention & care DBF Russell Terriers puts into all their dogs. Extremely conscientious of breeding for the best of the best. We are DBF lifetime fan club members!

Date of experience: September 24, 2023
Washington
3 reviews
2 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

Wonderful dog from excellent breeder
September 22, 2023

I picked up our miniature Springerdoodle puppy 2 days ago. Heather, his breeder, was very friendly and answered all of my questions and encouraged me to contact her with any others that came up. She had also been very good at answering my pre-pickup questions. Our puppy is an absolute gem - - didn't make a sound on his 2 flights home, & has adapted to his new life very well. After 1st checkup yesterday, his vet said he was socially very healthy as well as physically. I would definitely recommend using GoodDog as the first point in searching for a new dog.

Date of experience: September 22, 2023
Ohio
1 review
0 helpful votes
Follow Frank P.
Unfollow Frank P.
Share Review
Report Review

Miniature schnauzers
September 18, 2023

We were looking for a miniature schnauzer and our daughter found Lynns Charming Schnauzers 230 miles from our home. Used good dog for our down payment services and Lynn had our little boy all ready when we arrived. She is very knowledgeable about the breed and had his parents and other schnauzers ready to meet us. We have stayed in contact with her and feel we can ask her anything about our boy. She is a great person and so devoted to her pups.

Date of experience: September 17, 2023
California
1 review
0 helpful votes
Follow Carol I.
Unfollow Carol I.
Share Review
Report Review

Easy to see all the puppies it says something about them as well as the breeder

Date of experience: September 15, 2023
Arizona
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Share Review
Report Review

Great organization to go through
September 15, 2023

The process was foreign to me when I started but once I figured it all out it was wonderful. The breeder who we went with was awesome to communicate with! She sent me pictures and updates just to be kind. She answered all my questions and I had plenty of them! We love our little angle and are so glad we had a organization to be the buffer in the beginning so that we knew it was a legit processs.

Date of experience: September 15, 2023
Alabama
1 review
0 helpful votes
Follow lynsey h.
Unfollow lynsey h.
Share Review
Report Review

I joined as a breeder. Was fine for awhile until they messaged me asking for proof of, inspections. Pictures. I sent everything they asked for but still never gave me a status about my account,

Date of experience: September 11, 2023
Maine
1 review
2 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Puppy purchase
September 11, 2023

Purchased our Chihuahua in August and received him in September 2023. Received weekly professional updates and the breeder was the best from Charleston Maine. Wouldn't have found him with out this site. Love the secure and easy way to put down a payment, and then pay in full great process.

+4
Date of experience: September 10, 2023
Florida
1 review
2 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

Recently Copper Top Aussies in Florida allowed us to adopt one of their beautiful Aussie pups. We found the breeder very accommodating to our schedule, and very helpful in all matters. All of her adult dogs, and the puppies were well cared for, friendly, and healthy looking. That was important to us.
When we need to adopt another Aussie, we will be certain to contact Maggie again.

Date of experience: September 7, 2023
Illinois
2 reviews
0 helpful votes
Follow Diane G.
Unfollow Diane G.
Share Review
Report Review

Henry Miller
September 2, 2023

I was looking for a puppy for my Grandsons. I bought one from Henry Miller. He corresponded whenever I had questions. Sent pictures. Nice to talk to. He brought the puppy to my house. Nice person. If I ever decide to buy a puppy again, I will diffently go back to him! Thanks again Henry!

Date of experience: September 2, 2023
Massachusetts
1 review
2 helpful votes
Follow Lynne B.
Unfollow Lynne B.
Share Review
Report Review

I was communicating through this website with a Border Collie Breeder in Maine. Breeder's initial communications indicated that she would refund if she didn't have a puppy in her upcoming litter that was right for us. Puppies were born and she misrepresented which dogs she had. She posted that she had (2) female Blue Merles, when she only had one and that one was taken though it was posted as "Available." Went to Maine, 5 hour + drive for us to choose a puppy. Found out only (1) Blue Merle and all ready taken.
We decided that were were not happy with the last choice amongst the females and her practices. Told breeder at least (3) weeks before pick up date for the puppies that we were not interested in the other puppy. Breeder would not refund the initial deposit and an additional deposit of $500 to keep the dog until it was 3 months old.
CONTACTED GOOD DOG- ALL THEY DID WAS CONTACT THE BREEDER AND BELIEVE HER, WITHOUT LOOKING AT THE COMMUNICATIONS! THEY WILL NOT HELP WITH A LEGITIMATE CONCERN BACKED UP BY WRITTEN FACTS.
STAY AWAY FROM GOOD DOG AND: ASHLEY HOLLOWAY- BIRCH HILL KENNELS, EMBDEN, ME

Date of experience: August 29, 2023
Nicole E. Good Dog Rep
over a year old

Hi Lynne,

Thank you for reaching out to us. We take enforcement of our standards incredibly seriously, and as part of our investigation into any concern, we always review all communications, and have conversations with all parties.

We're glad our team was able to work with you through this situation. As they clarified with you, in accordance with the breeder's contract, the payment you completed was non-refundable.

Each breeder sets their own individual policies with buyers, especially around whether a payment is refundable or non-refundable. We encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with, because we do honor the policies that a breeder and buyer agree to.

If you have any further concerns or require additional assistance, please don't hesitate to reach out to us.

-The Good Dog Team

Bangladesh
1 review
0 helpful votes
Follow Lionel C.
Unfollow Lionel C.
Share Review
Report Review

Good site
August 16, 2023

This is a Very good online service exchange site for ever. Good services. Good exchange, low commissions managed to make a lot of money
Fast, convenient exchanger with excellent support. Thank you

Date of experience: August 16, 2023
California
1 review
0 helpful votes
Follow rebecca K.
Unfollow rebecca K.
Share Review
Report Review

Smooth process
July 29, 2023

Breeder met at the airport and was friendly and professional

Date of experience: July 28, 2023
California
1 review
3 helpful votes
Follow Joanne Y.
Unfollow Joanne Y.
Share Review
Report Review

Good Dog made the process of finding a breeder that went beyond the AKC standards. Also, it helped me find the breeder close to where I lived. I did not want to go out of state.
The communication through Good Dog and the breeder was excellent. I feel I found the best puppy for me and my husband that will excel due to the special socialization and enrichment process. Also, I wanted a breeder who did OFA and DNA testing on the parents.

Date of experience: July 23, 2023
California
1 review
2 helpful votes
Follow Nancy H.
Unfollow Nancy H.
Share Review
Report Review

So so
August 22, 2023

I wasn't upset with it, but I wasn't feeling real good about using this app, I feel that good dog should check a little further into the dogs they are advertising for sale.

Date of experience: July 23, 2023
Nicole E. Good Dog Rep
over a year old

Hi Nancy,

Thank you for reaching out with this feedback. We'd love for you to email our Care team at [email protected] so we can learn more about your situation, and how we can turn your experience into a positive one!

We look forward to hearing from you and helping you in your puppy search!

Warmly,
Nicole

Florida
1 review
0 helpful votes
Follow Noreen S.
Unfollow Noreen S.
Share Review
Report Review

I wasn't sure what breed we wanted or how to find reputable breeders in our state - we had recently moved back to Florida. I came across the GoodDog website during my web search and am so glad I did. It combines all the info you need about breeds and breeders, allows you to reach out to breeders, apply online and reserve your puppy. It was so easy. We chose a corgi thru Mulkey's Little Corgis and Toni quickly responded to all our questions and was very helpful throughout the process. She regularly shared pics. Finalizing the transaction was a breeze and she puts together a wonderful folder of paperwork and additional info along with a lovely going home bag with toys, starter food, treats and a blanket. We would not hesitate to recommend both GoodDog and Mulkey's Little Corgis. We are enjoying our new puppy!

Date of experience: July 23, 2023
Florida
1 review
0 helpful votes
Follow Paula R.
Unfollow Paula R.
Share Review
Report Review

Great site
July 18, 2023

Any questions or concerns that I have had were promptly addressed plus I have already had a couple inquiries from prospective new parents for my puppies. Very satisfied

Date of experience: July 18, 2023
Maryland
1 review
0 helpful votes
Follow Grace U.
Unfollow Grace U.
Share Review
Report Review

Good Dog means Good P
July 18, 2023

I things are great haven't had no problems & when I had questions I got a return call very quick

Date of experience: July 17, 2023
New York
1 review
0 helpful votes
Follow Kim V.
Unfollow Kim V.
Share Review
Report Review

Finally found honesty!
July 17, 2023

I had been scammed 6 times and reached out to so many people which were all involved in scams! Until someone told me to look up Good Dog! I thought here we go again, but no I met a few breeders that were kind, understanding and honest! I reserved a golden in the near future. I left a deposit and very happy they're are still good people in the world! Thank you!

Date of experience: July 17, 2023
Iowa
1 review
4 helpful votes
Follow Melissa U.
Unfollow Melissa U.
Share Review
Report Review

First time breeder
August 16, 2023

I like how easy the website is but unfortunately have not had any success with selling any of my puppies from this litter or no interest at all.

Date of experience: July 17, 2023
Nicole E. Good Dog Rep
over a year old

Hi Melissa,

Thanks for reaching out! We work hard to help connect our breeders with great potential buyers so they can find amazing homes for their pups

Texas
1 review
0 helpful votes
Follow Gracie A.
Unfollow Gracie A.
Share Review
Report Review

Its always scary when you start using a new Website when you are a Breeder, because you start get hit quickly with scammers! NOT with Gooddog!

Gooddog is exceptional with its user friendly website! Customer Service is just phenomenal, anytime you need anything, they respond quickly! Payments from New Puppy Parents are processed rapidly! I LOVE Gooddog because you can place puppies in New Homes very quickly! Definitely 5 STARS!

Date of experience: July 17, 2023