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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was on time and rainbow cake
February 18, 2020

Delivery was on time and rainbow cake was delicious and fresh

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The whoopie pies were delicious! The cake from Savannah Candy Kitchen was awful- very dry.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were gorgeous and the brownie points basket was amazing. Delivered on time and beautifully packaged.

Date of experience: February 17, 2020
Virginia
2 reviews
0 helpful votes
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Fast delivery service
February 18, 2020

Fast delivery service. I ordered from two different companies and loved what I got. Will definitely be ordering more items.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
February 18, 2020

Delivery was on time. Fresh and ready to be decorated. I always ship my son and his family a king cake. I shipped from many places. He said this was the best. They live in PA but he was raised in the south!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
February 18, 2020

Delivery was on time. Bagels were delicious! Miss the east coast but had a little delivered thanks to you!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Delivery on expected date
February 21, 2020

Delivery on expected date.
Easy to place order.
Selection of products available.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Items are delivered well packed and quickly as promised. No problems whatsoever with the services of Goldbelly.com. I consider it a genius of an idea!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Easy to order online
February 18, 2020

Easy to order online. Shipping went smooth and right on time.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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I have been addicted to H & H Bagels since living in NYC 25 years ago. I stopped ordering them years ago because shipping cost around $100. When the bagels I ordered from Goldbelly arrived two days after I ordered them I could smell them before I even opened the box. They smelled like heaven. Every time I eat one it feels like a religious experience. Goldbelly is my new BFF.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Shannon W. — Goldbelly Rep
over a year old

We're so glad we can connect you with your bagel favorites! Enjoy!

Virginia
1 review
0 helpful votes
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Quick delivery and access to various types of gourmet food from all over the U.S.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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The cake was nice and soft
February 18, 2020

The cake was nice and soft. Love the cake and had fun decorating and eating it..

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
February 18, 2020

Everything was perfect. The pies were the best ever.

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Bagels arrived on time the bagel aroma
February 18, 2020

Bagels arrived on time the bagel aroma was pleasantly (in my opinion) noticeable!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Speedy shipping but the cake itself was somewhat dry.

Date of experience: February 17, 2020
Virginia
2 reviews
0 helpful votes
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My order arrived on time, and in great condition, too. I was pleasantly surprised by the fast turn around from when I ordered it, until the arrival time. I most DEFINITELY WANT to order more of your tasty goodies!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Arrived right in time & in excellent
February 18, 2020

Arrived right in time & in excellent shape! Very well packaged!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Everything - arrived on time, arrived
February 18, 2020

Everything - arrived on time, arrived fresh, perfect!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Food arrived in timely, fresh fashion
February 18, 2020

Food arrived in timely, fresh fashion and tasted great!

Date of experience: February 17, 2020
Virginia
1 review
0 helpful votes
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Everything! Product arrived timely and still frozen. Sent as a gift and they have raved about the product. They want more!

Date of experience: February 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States