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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! It shipped a day early and
February 18, 2020

Everything! It shipped a day early and it was Delicious!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Customer service follow-up was attentive and helpful.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and the delivery
February 18, 2020

The food was delicious and the delivery was on time!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, prompt delivery, food
February 18, 2020

Easy ordering, prompt delivery, food arrived great and was perfect for our special event! What a great service you offer connecting people with great food from different places!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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I grew up on the Chipped ham
February 18, 2020

I grew up on the Chipped ham. It is still the best. The delivery was right on time.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Perfect taste and totally untouched by
February 18, 2020

Perfect taste and totally untouched by being shipped

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The items were delivered on time and
February 18, 2020

The items were delivered on time and were delicious

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Goldbelly is great, they handled my issue very well and I love all the variety of foods they offer.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
Follow Jacqui L.
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I order a bouncy cheesecake from Keki Modern Cakes. It arrived quickly and was well packaged. Extremely tasty.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery
February 18, 2020

Prompt delivery. The slices were protected and wept packaged.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Everything - the order process, the expedient delivery, and of course, the product. I sent the Burnt Almond Torte to my sister as a surprise - she opened up the box, grabbed a fork, and dug in - needless to say, she was speechless. I have a feeling she ate the whole torte by herself! THANKS so much for offering such special items. Can't wait to find an occasion to order again!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Delivery and trying a new product s
February 18, 2020

Delivery and trying a new product s always dicey but your reviews/rating was spot on!

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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My daughter used to live in NYC and loves their bagels. Came perfect for a different Valentines day gift

Date of experience: February 18, 2020
Virginia
3 reviews
0 helpful votes
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My delivery and the cake was delicious
February 18, 2020

My delivery and the cake was delicious.
Thank you.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Gold belly is awesome
February 18, 2020

Gold belly is awesome. Stress free ordering. Great delivery. Great selection.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Delivery was exactly as promised
February 18, 2020

Delivery was exactly as promised. Good communication with the delivery date. The Pizza we ordered was FANTASTIC

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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The online experience went well
February 18, 2020

The online experience went well. Had a little bit of a glitch entering the promotion code but Chris in Customer Service helped me over the phone very quickly the next day. The tracking information was good. The packaging & the freshness of the food was incredible. I really enjoyed it and frankly got four meals out of it. So although it may seem pricey at first, I think the bang for the buck is worth it. Very good customer experience! It was my first, but will not be my last.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
February 18, 2020

Delivery was on time. Cake was packaged neatly and tasted fresh.

Date of experience: February 18, 2020
Virginia
1 review
0 helpful votes
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Good arrived on time and was absolutely
February 18, 2020

Good arrived on time and was absolutely delicious!

Date of experience: February 18, 2020
Virginia
4 reviews
0 helpful votes
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The cookies are delicious, thank you! Delivery on time for a birthday gift.

Date of experience: February 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States