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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipped exactly when I scheduled,
March 18, 2020

Shipped exactly when I scheduled, product was perfect

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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They came fast and we're still frozen and ready to store up for later. My wife loved the pie I made her that alone is a well done.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Everything! Order arrived on time as promised. Packaged very well. Arrived nice and cold. Heating instructions were spot on. Pat's Famous Cheesesteaks were awesome. These were our first Philly cheesesteaks and they won't be the last. This was our first order of fresh food and it could not have been better. To anyone worried about the quality of the food - don't. Just sit back and enjoy it.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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There was no more ice left but it was cold. Thanks, the pizza was all crust. Now I know why I like the NY pizza's LOL

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Food was delivered when expected and was in good condition.

Date of experience: March 18, 2020
Virginia
2 reviews
0 helpful votes
Follow Gail M.
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Great choices of the best food on earth! Fast delivery. Protective packaging so product arrives perfect. Amazing freshness. The Boston Cream Pie from Parker House in Boston was absolutely delicious and the birthday recipient was THRILLED with her gift.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and delivered exactly as promised.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
Follow Catherine D.
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The cake arrived on time and in perfect condition.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Ad didn't state size of pizza, but we were pleasantly surprised. Haven't eaten yet but were from Chicago so know what to expect. Love styrofoam container with dry ice kept frozen.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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The concept of the four leaf clovers in a green bagel was a huge hit.

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Everything
March 18, 2020

Everything. From ordering and delivery, it went smoothly. The food was delicious

Date of experience: March 18, 2020
Virginia
2 reviews
0 helpful votes
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Timely delivery
March 18, 2020

Timely delivery. Package in good shape. Contents as described

Date of experience: March 18, 2020
Virginia
3 reviews
0 helpful votes
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The pie was delivered as expected and tasted as described. YUMMY!

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Could not believe the cheese cake made it all the way to Nebraska in 24. Very impressed

Date of experience: March 18, 2020
Virginia
2 reviews
0 helpful votes
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Delivery time, condition of the product upon delivery,

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
Follow Kelly J.
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Food is always great and arrives as promised. This time I needed to make a change to my order and it was completely seamless and easy!

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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I ordered the Texas Tamales as a care package for my son. He rated them "delicious" and very easy to store & prepare. Delivery was as promised. I have recommended Goldbelly to friends and coworkers. Great for gifts and treating oneself!

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on schedule, cake was as promised and very good

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
Follow Debbie A.
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Pizza came in nicely frozen and packaged well. They were delicious!

Date of experience: March 18, 2020
Virginia
1 review
0 helpful votes
Follow Matthew R.
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Ordering, Customer Service, Delivery, Packaging. Thanks

Date of experience: March 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States