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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy to order, delivered as expected. Size of the crab was as expected as well.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and shipments have always arrived right on time.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything went well, and delivery was right on target.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Everything was "spot on" the description of the food, pictures of the food and the accuracy. Delivery was step by step spot on as well!

Date of experience: March 24, 2020
Virginia
2 reviews
0 helpful votes
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The delivery was early and delivered in tact fresh and ready to eat

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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EVERYTHING
March 24, 2020

EVERYTHING... from ordering, to packing and shipping... to delivery... to fresh and delicious.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised, and the
March 24, 2020

Delivery was as promised, and the cookies were fantastic!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The cake came as ordered and on time. We couldn't be with our grandson on his tenth birthday due to the Coronavirus order to stay at home. I was supposed to bake his cake. Instead I ordered his cake from Carlos bakery to be delivered from Goldbelly. It came exactly as ordered and he was so happy and surprised. Thank you so much for helping to make his day wonderful.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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The hamburgers were great
April 23, 2020

The hamburgers were great... but quite expensive...
This week. I see they have been totally reduced...
That's a little upsetting...

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Earlier than scheduled delivery
March 24, 2020

Earlier than scheduled delivery. Easy to use. Wide selection.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Order was great
March 24, 2020

Order was great. We love Pat LaFrieda. Crab cakes were "okay" -- not great. But will always recommend Goldbely.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
March 24, 2020

Delivered on time. Easy process. My son said the bagels and lox were amazing and fresh.

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, and the ribs I ordered arrived as cold as hoped. Great experience all around.

Date of experience: March 24, 2020
Virginia
2 reviews
0 helpful votes
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Everyone was so happy with these
March 24, 2020

Everyone was so happy with these. Gooey and delicious, just perfect for the stuck-at-home blues. Thank you, Knaus Berry Farm and Goldbelly!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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Shipment actually arrived earlier and was told the brownie bites were out of this world!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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We ordered for Easter and we're sent an email that there would be a delay.(one day) They even gave us a coupon for a later order. Great company!

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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I did like the selections so far
March 24, 2020

I did like the selections so far. I love that I have enough to share with my family

Date of experience: March 24, 2020
Virginia
2 reviews
0 helpful votes
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It arrived exactly on time
March 24, 2020

It arrived exactly on time. The cake was amazing and delicious. Ordering was super easy.

Date of experience: March 24, 2020
Virginia
1 review
1 helpful vote
Follow Shawn G.
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Awesome, everything was amazing, very pleased and glad we did the order when we did to have something special and so meaningful at home in this time of need

Date of experience: March 24, 2020
Virginia
1 review
0 helpful votes
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It went well
March 24, 2020

It went well. I received my order earlier than expected.

Date of experience: March 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States