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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food tasted great
March 29, 2020

The food tasted great... arrived on schedule. The small pies are a great idea to serve for a dinner party.

Date of experience: March 29, 2020
Virginia
1 review
0 helpful votes
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Everything arrived in great condition. I was very pleased.

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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Just finished eating one of the Gino's East deep dish and wow almost as good as eating it there. I cooked it thawed for an hour at 400 degrees and At 50 minutes brushed the outside and top of the crust with olive oil. Also used a preheated pizza stone. It was crunchy chewy and delicious all at once. Definitely worth the pric.

Date of experience: March 28, 2020
California
1 review
0 helpful votes
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Placed order for 2lb. Order of lobster mac & cheese from Hancock lobster, and where's the lobster?. It should be called mac& cheese, I spent way too much money for just mac& cheese and I ordered 4 trays. Buy 1 and get 1... Hancock lobster RIP off.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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They were going to be delayed due to weather so Shelby sent out another order so they would be fresh at ni cost!

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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Easy to order, shipping was convenient, great value for price.

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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The packaging of the pizzas was top notch.
The pizzas were good but lacked some cheese. In Chicago the cheese is plentiful

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and was exactly what we ordered!

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and easy! The fruitcake was absolutely delicious. Will order again.

Date of experience: March 28, 2020
Virginia
1 review
0 helpful votes
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"EVERYTHING" from placing the order, delivery & most importantly, the taste!
My Dad Absolutely loved his pie, and he's quite fussy!
Thank You for the positive experience, in these unsettling times!

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Received on time
March 27, 2020

Received on time. Most in good shape and tasty but 2 of the oranges were rotten.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Everything
March 27, 2020

Everything. 2 cakes arrived in perfect condition, and in good time.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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The crab bombs were delicious
March 27, 2020

The crab bombs were delicious. Everyone loved them Perfect pick me up for quarantined household.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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My order was shipped on time
March 27, 2020

My order was shipped on time. The 8-slice sampler arrived in a cardboard box. Inside was a styrofoam cooler in which the cake slices were packed in individual plastic shells with dry ice in the bottom of the cooler. Here's a copy of the photo I posted on FB: https://www.facebook.com/photo.php?fbid=**************&set=pcb**************056&type=3&theater

Date of experience: March 27, 2020
Denmark
1 review
1 helpful vote
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Both items arrived well packaged and our kids said they were delicious! Our DIL particularly liked the boozy ice cream; she's a doctor dealing with the hell that is the pandemic, and they were just the thing for her after returning home after a long, terrible day.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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When looking the Manhattan Clam Chowder was listed. Manhattan Clam Chowder was not on the drop list of chowder. I called the guy and he was very helpful in NYC. The guy agreed it was listed on his screen also. I order the Mix & Match 12 pack. The chowder came on time and frozen. Very good chowder from Bay Shore.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Arrived exactly on time
March 27, 2020

Arrived exactly on time. The salmon was the best I ever tasted. We will be ordering more soon

Date of experience: March 26, 2020
Virginia
1 review
0 helpful votes
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Easy to find products, track progress of the shipment! Product was well packed and arrived in great condition!

Date of experience: March 26, 2020
Virginia
1 review
0 helpful votes
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Nothing went well
The food was spoiled delivery was 3 day late

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2020
Virginia
1 review
0 helpful votes
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Fast fresh and packed wrapped in small quantities for freezing bagels. Delicious!

Date of experience: March 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States