Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Nicole B.
Unfollow Nicole B.
Share Review
Report Review

Delivery on time, easy to order, cake was delicious

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow MaryAnn T.
Unfollow MaryAnn T.
Share Review
Report Review

On time delivery, as promised
March 31, 2020

On time delivery, as promised. Delicious, fresh bagels.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Just the right amount of ingredients to make 4 perfect lobster rolls. Reminded me of home.

Date of experience: March 30, 2020
Virginia
2 reviews
0 helpful votes
Follow Tinya H.
Unfollow Tinya H.
Share Review
Report Review

The cake was delivered in a timely manner. I have ordered from this bakery before so I knew the product would be nothing less than deliciously exquisite.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Authentic NY Bagels! Fresh and great tasting. I am in Texas now but from the NJ/NYC area. These bagels take me back!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow PAMELA B.
Unfollow PAMELA B.
Share Review
Report Review

Great customer service and the items I've tried so far have been wonderful... better than expected!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

Ordering, shipping and quality of food as excellent.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

Great customer Service
March 31, 2020

Great customer Service. Very timely communication. Great products.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

Everything was packed well and was very fresh and delicious!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Andrew D.
Unfollow Andrew D.
Share Review
Report Review

Order was delivered quickly
March 31, 2020

Order was delivered quickly. Food was great. Even came in a a very ornamental and cool box.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Easy to order
March 31, 2020

Easy to order. Arrived when expected. Good was yummy,!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Tony S.
Unfollow Tony S.
Share Review
Report Review

Communicated status with me
March 31, 2020

Communicated status with me. Easy to order and the pie was delicious!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Tiffany W.
Unfollow Tiffany W.
Share Review
Report Review

The product was on time, presented
March 31, 2020

The product was on time, presented perfectly in terms of packing and temperature, and it tasted amazing!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Steve T.
Unfollow Steve T.
Share Review
Report Review

Russ and Daughters order was perfect and delivered on time

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Jeffrey P.
Unfollow Jeffrey P.
Share Review
Report Review

Packaging of products was exceptional. Delivery was as expected with a reasonable date and time. Everything was delivered as promised. Quality of products were good.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Vita K.
Unfollow Vita K.
Share Review
Report Review

Pies from little pie shop were to die for!
Well packaged, timely arrival.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Ted S.
Unfollow Ted S.
Share Review
Report Review

The food was easy to order and the
March 31, 2020

The food was easy to order and the Recipient loved it

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Cita S.
Unfollow Cita S.
Share Review
Report Review

Good choices, quick delivery and good communications as to when the 'stuff' will arrive.

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Easy ordering- came as promised ice cold and on time. Thank you!

Date of experience: March 30, 2020
Virginia
1 review
0 helpful votes
Follow Kenneth V.
Unfollow Kenneth V.
Share Review
Report Review

Everything
March 31, 2020

Everything. From the ease of the website to the quality of the products ordered.

Date of experience: March 30, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States