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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Shipping was fast. Food was packaged perfectly - no leaking whatsoever. And most important, the BBQ was delicious!
Delivery was a day earlier so the receiver was able to accept delivery.
Very efficient. Prompt delivery even during these difficult times. Great selection.
The product arrived within two days. During the civil 19 crisis it put smiles on our kids and grandkids faces.
Delivery was on time, food was frozen and in excellent condition. Instructions were easy.
Very satisfied with web site, and delivery of products
My brother and his family loved the ice cream. It was a wonderful surprise during a tough time for them.
It is easy to search for gluten free options on your site. The items I ordered did not disappoint!
Great shipping! Zero damage To a fragile Sweet potato pie crust!
Lox was excellent. The bagels were very good.
Was well packed with ice bags enclosed to keep items cold.
Arrived in perfect condition with cold packs not thawed out. Crab cakes exactly as described, no filler.
You came through (a day early!) during a very weird time in the world right now. Communication was also very good and very accessible.
Quick service and awesome bagels even in the throes of a pandemic! I'm impressed
The package arrive right on time. Everything was extremely well packaged, with each bagel being individually wrapped. The quality of the food and the shipping was excellent.
Everything went great! Very impressed and the lobster is delicious
It arrived on time, but my knuckle headed family hasn't baked it yet
We received our order on time as promised. We were impressed with how well the product was packaged. The cake was delicious. Good communication as well via email to keep me posted on delivery status.
Quality of food was fantastic and arrived without a scratch!
Kenny and Ziggy's order was delicious and arrived perfectly. It was comfort food from my youth in the Bronx
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members