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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Our pizzas were delivered fast, safe and in good condition. Thank you
The purchasing and delivery was very simple and prompt.
Everything. I had a problem due to my own negligence on ordering, and customer service helped me!
Some confusing delivery dates, however, due to current situation not a problem.
Item was very tasty.
Food came fast and was packed very professionally. The notifications of shipment and delivery were also very helpful. I was very impressed.
User friendly web site... good selection of great foods... quick delivery
Process was very efficient and the food was delicious! Appreciate the timeliness of the delivery.
Bagels are delicious, but awfully big. Smoked salmon is terrific.
My first cake from Prantl's arrived melted and out of shape. However, a second one was shipped to me without a hassle and it arrived perfect.
Shipped perfectly. Instructions were easy to follow. Tasted delicious!
Everything i have ordered has arrived in pristine condition. Even cakes come out of their boxes with frosting intact and delicious. Such a wonderful treat for ourselves and everyone i have shipped to.
The lobster pot pies arrived as stated on my order and the recipients loved them!
I had a cake delivered from Carlo's Bakery to my grandmother's Assisted Living. I am unable to visit her due to the coronavirus. Sunday was her 92nd birthday. She loved the cake! Thank you for making this hard time a little bit better for her.
Easy purchase, great communication, excellent product.
Received order when promised. The delivery man said he smelled the bagels all morning. May have to order them himself.
Everything. I had to change the ship to address at one point and even that was smooth/easy.
Buns were fresh. I order authentic Chicago dogs once a year for the Cubs home opener, unfortunately that is delayed or worse this year, but I treated myself anyways.
Cake arrived on time and in perfect condition. And it happened to be very tasty.
Everything - delivery tracking was perfect and good offerings by companies were outstanding! Will be utilizing GoldBelly more!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members