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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery well within time limits, really interesting, and a worthwhile service provided by Goldbelly. Cool food choices.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The box was torn open and some of the bagels were exposed. I reported it right away and I'm still waiting for someone to get back to me. I even sent a picture!

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The pies have not arrived yet! Still waiting!
They should be here by now!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
April 1, 2020

Easy ordering. Product was exactly what I expected.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and everything came as expected.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Items were missing initially, but received a re-shipment of the entire order. Customer service was easy to contact.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The whole order was easy and on time! I moved from Jersey to Texas and have been wanting taylor ham with egg and cheese on a roll for the longest!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Everything
April 1, 2020

Everything. Easy to order, on time delivery, quality of product.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Cake arrived on time and it was
April 1, 2020

Cake arrived on time and it was beautifully decorated and tasted delicious!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Love the site, always easy to use
April 1, 2020

Love the site, always easy to use. The amount of information is always great!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Food was so well packed it was still frozen after a day's delay!

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Jacklyn T.
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Ordered a quality product and received exactly what I ordered.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
Follow Diane D.
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Product was excellent it came in a timely matter. Still cold when it arrived

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Everything
April 1, 2020

Everything. Ordering, delivery, packaging, instructions, and, especially eating.

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
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Cake delivered on day promised
April 1, 2020

Cake delivered on day promised. I had it sent to my daughter as a birthday present, since I couldn't be there during this time of extreme social distancing. She sent me a photo, and the rainbow cake did look beautiful - just like on the site! She said it was yummy.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Your delivery was prompt and on time. This is a difficult time to be able to achieve such a timely task. Thanks

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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The product tasted exactly how I remembered it. It also arrived packed in dry ice to keep it fresh.

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Timely delivery and product was exactly as pictured in ad

Date of experience: April 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and the ice packs kept it fresh!

Date of experience: April 1, 2020
Virginia
2 reviews
0 helpful votes
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I got the order on time
April 1, 2020

I got the order on time. The deep dish pizza I ordered was great!

Date of experience: April 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States