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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The delivery was very fast. The cake was delicious!
This was my first time ordering and I would do it again. Very tasty!
The ordering I sent 3 orders to friends during this crazy time and all loved what they received. One however did not get the card with directions to cook the crab cakes.
Arrived quick. Was excellent. Free shipping put it over the edge.
Great products, fairly easy to use. I needed a correction to delivery date and used the feedback line... worked wonderfully. Delivery date was changed to arrive in time for my son's birthday.
White chocolate-coconut cake was delicious. Thank you. Perfect Birthday cake.
Items shipped quickly, as promised. Easy to use web-site.
The food quality! I love that you are providing an avenue to get small business products to folks like us!
I love ordering from Goldbelly! I sent a package to my son who lives in another state. It was delivered exactly as I requested in perfect condition. The quality of the food is excellent.
Food delivered on time and in good condition even though it was frozen ice cream.
The site is easy to navigate, and the variety is fantastic. My kids actually told me the gift cards were the best gifts I could give now.
Ordering on line was easy. Delivery was well done, product arrived frozen. And Imo's Pizza was enjoyed., This was c the second times I've used Goldbelly. Positive experience. Thank you!
Great food delivered on time with easy prep instructions
Fresh. Delicious. Special treat in difficult times.
So happy to see our Ginos East pizzas to lift our spirits. They came fast and were packed with great care and tasted great!
The selection and ease of ordering. And my order came really fast.
So glad to have found GoldBelly during this time. We are now ordering 1-2x per week so that we can support restaurants around the country and give our kids the experience of tasting different foods. Very impressed.
Love the site. Sometimes item/company repetition is annoying, but not unmanageable.
Customer service was excellent after an issue about the date on food. Juliet was quick to respond and follow through.
Everything was amazing! My mom loved having her favorite cake delivered for her birthday. Showed up promptly and In perfect condition
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members