Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jimmy W.
Unfollow Jimmy W.
Share Review
Report Review

Everything went well
April 12, 2020

Everything went well. The package arrived very timely. Impressive.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Share Review
Report Review

Food came quickly
April 12, 2020

Food came quickly. We were very pleased with the crab from Pike Place. Would order that again.

We were less pleased with the muffuletta sandwiches. Tasty, and prompt. Awfully expensive for 2 medium sized sandwiches. Would not order those again for that price.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow lisa k.
Unfollow lisa k.
Share Review
Report Review

Ordered got it it was great
April 12, 2020

Ordered got it it was great. Not sur what happened but one order of chopped liver was supposed to go to fla and the macroons they came to ny as well as my order

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Leonard L.
Unfollow Leonard L.
Share Review
Report Review

Food was great, delivery was great too. Good packaging. All great!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

Delivery was quick and items were fresh on arrival

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Edie F.
Unfollow Edie F.
Share Review
Report Review

Ordering was easy & delivery was as promised & the recipient loved everything!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Enid A.
Unfollow Enid A.
Share Review
Report Review

The order arrived on the scheduled date, even with the challenges of the pandemic. And the quality of the food was excellent.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Candice F.
Unfollow Candice F.
Share Review
Report Review

Simple order
April 12, 2020

Simple order. Perfect communication. On time delivery. Delicious birthday cake!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow beth T.
Unfollow beth T.
Share Review
Report Review

The Strawberry Cake arrived on time and my sister said it was the best cake she had ever eaten!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Share Review
Report Review

Very good customer service when I could reach via email only.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Marilyn L.
Unfollow Marilyn L.
Share Review
Report Review

The cookies arrived VERY fresh and are individually wrapped and securely packaged. Arrived precisely on time.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Deana V.
Unfollow Deana V.
Share Review
Report Review

So far the two that were scheduled for delivery on April 7th arrived on time. The imo's order isn't due to arrive until the end of the month.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

Smooth, easy transaction
April 12, 2020

Smooth, easy transaction. You deliver a little sunshine to everyone with your arrivals. Thank you!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Kristen M.
Unfollow Kristen M.
Share Review
Report Review

On time, free delivery, awesome fresh products. Everything was great!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Loren H.
Unfollow Loren H.
Share Review
Report Review

Very fast service
April 12, 2020

Very fast service. Great packaging. Crab was fresh and delicious.

Date of experience: April 12, 2020
Virginia
3 reviews
0 helpful votes
Follow Andrea B.
Unfollow Andrea B.
Share Review
Report Review

It arrived with the refrigeration material in good shape.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Barbara L.
Unfollow Barbara L.
Share Review
Report Review

Everything from ease of ordering to notifications to delivery and of course, the finished product, was excellent!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Jaquelyn R.
Unfollow Jaquelyn R.
Share Review
Report Review

Arrived when promised and with cold packs still keeping the food cold!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Priscilla S.
Unfollow Priscilla S.
Share Review
Report Review

Everything
April 12, 2020

Everything. Arrived on time and my friend enjoyed every bite.

Date of experience: April 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Patti S.
Unfollow Patti S.
Share Review
Report Review

The food was packed perfectly! It was so easy to put the lobster rolls together.
The lobster was delicious and there was plenty! Thank you!

Date of experience: April 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States