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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

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Virginia
1 review
0 helpful votes
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2 of 3 deliveries were delivered as promised if not earlier.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Received when they said they would
April 13, 2020

Received when they said they would. Came in great shape

Date of experience: April 12, 2020
Virginia
2 reviews
0 helpful votes
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Everything! I am a very particular customer and have ordered previously with goldbelly. I have been very pleased with all orders from all companies.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Everything! The food was on time and the cold items will still cold, I don't know how you do it.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Yummy crab cakes delivered as promised and on time!

Date of experience: April 12, 2020
Virginia
2 reviews
0 helpful votes
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Well packed, still frozen solid from Maryland to Colorado! Fast delivery! Will absolutely be ordering more yumminess!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Delivered quickly, good portions, and cooked up well.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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The presents I sent my daughter in Massachusetts all arrived on time and wonderfully packaged. Being in California,
I was happily surprised that we could share some happy moments with the gifts!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Not much
June 12, 2020

Not much. You did follow up it ignored the problem described.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 12, 2020
Virginia
2 reviews
0 helpful votes
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It is beautiful! Tastes amazing! Could not be happier!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, communication and quality of food.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and I was able to easily set up text alerts for delivery time.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the contents wheee in tact.

Date of experience: April 12, 2020
Virginia
4 reviews
0 helpful votes
Follow Kathleen S.
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Ordering, delivery and quality of bagels... all good.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Shake shack was great! Delivery was on time and we already ordered again!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Ordered easily! Great price! Delivered on time! AND MADE OUR RECIPIENTS SMILE BIG! THEY LOVED THE BOMB AND SOUP! Thank you!

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Excellent service, excellent selection and excellent food.

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Good selection
April 13, 2020

Good selection. Good service. Good communication. Food was delicious.

Date of experience: April 12, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order, arrived on time and
April 13, 2020

Easy to order, arrived on time and fresh, good pricing with the buy one get one free

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
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Everything
April 13, 2020

Everything. Delivery. Ease of ordering and taste. All just right.

Date of experience: April 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States