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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Not sure why but Crab Cakes weren't mentioned on either questionnaire. I gave this an eight because they are absolutely the best Crab cakes I've ever, but arrived with no ice, or dry ice and were completely thawed. They at them in two days as they felt not safe in refreezing any of them.
I just tried your site since Covid 19 and loved the packaging and how great the food was.
Haven't received 3 of my orders.
Two did arrive and were great
The package was delivered as promised. My BFF and Goddaughter were able to follow the instructions for cooking the bombs. They were overwhelmed because they can't get fresh Seafood in Wisconsin.
I use Goldbelly for Birthdays here at the house and for gifts to others! Always a special treat and Carlos' Bakery- come ON!
What beats Jim's South St cheesesteaks and Cake Boss for a 19th birthday!
The food arrived properly stored and it was delicious.
Whole process was easy. The food is excellent and also an excellent value. I have already shared info with my son on your site.
Your website is wonderful- so many choices. Though the food is pricey, it's great to have so many choices in one place. Thank you so very much! Ivy Herman
Food arrived still cool, within the promised timeframe.
Just love to get food from all over the country! Love it!
The choice of food arrived freshly packed and were appropriately communicated to regarding delays.
It sounds like they really enjoyed the pizza and it was on time!
It was easy to order and came when expected. Everything is always delicious.
The order process was very easy and simple, much appreciated.
The package arrived when promised, still frozen. We have prepared and eaten a few of the crabcakes. Delicious!
It is nice that we can select the date of delivery.
Cake arrived on the selected date in perfect condition. It was fantastic!
Items shipped on time. Products so far received have been great, tried some old favorites and tried some new great products.
The cake was a hit and tasted great! The presentation was beautiful.The delivery was on time and was delivered to the correct address.
The shipping was on time and the cake was amazingly fabulously tasting and packaged.
The entire process was great. The site is easy to use and the food was delicious!
Everything that was promised was fulfilled. Food was great, delivery and ordering all went very well.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members