Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow JACQUELINE B.
Unfollow JACQUELINE B.
Share Review
Report Review

We ordered 2 dozen bagels (plain, everything, and cinnamon raisin) along with lox spread. We thoroughly enjoyed them all. The everything bagel was a stand out.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
Follow Anita S.
Unfollow Anita S.
Share Review
Report Review

Timely delivery
April 25, 2020

Timely delivery. Recipients loved the Philippes dinner for six! Would definitely order this meal again.

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review

We got the package on time and was very well packaged with ice blocks and insulated good. We ate fish that night and was delicious. Will buy again.
Debra

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
Follow nikki s.
Unfollow nikki s.
Share Review
Report Review

Orders came when requested
April 25, 2020

Orders came when requested. Food was well made and as advertised

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
Follow Clare G.
Unfollow Clare G.
Share Review
Report Review

Despite the warm weather at the delivery location, the ice cream arrived frozen solid!

Date of experience: April 25, 2020
Virginia
1 review
0 helpful votes
Follow Timothy E.
Unfollow Timothy E.
Share Review
Report Review

Everything
April 25, 2020

Everything. It was easy and the package arrived on time. Directions were easy to follow.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Lupe G.
Unfollow Lupe G.
Share Review
Report Review

The cake was delivered as promise
April 25, 2020

The cake was delivered as promise... it was lovely. Thank you

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Fiona C.
Unfollow Fiona C.
Share Review
Report Review

Yummy bread at a great price! And arrived quickly.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Joanne A.
Unfollow Joanne A.
Share Review
Report Review

We got the 2-for-1 bourbon cake last week and both are gone already. The savory hand pies arrived today. I was concerned it might be a problem as I know you must deal with a lot of small businesses that are having problems right now. They arrived still frozen and were absolutely delectable.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Food was great and made a super surprise birthday dinner

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

Easy to order, fast delivery
April 25, 2020

Easy to order, fast delivery. Plus there was a coupon!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Sita P.
Unfollow Sita P.
Share Review
Report Review

Bagels arrived perfectly fresh
April 25, 2020

Bagels arrived perfectly fresh. My mom was thrilled =)

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Karen H.
Unfollow Karen H.
Share Review
Report Review

Everything went perfect! The cake was still froze and intact. Very impressed!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Sandy B.
Unfollow Sandy B.
Share Review
Report Review

Delivery on time; quality of food
April 25, 2020

Delivery on time; quality of food excellent; packed well

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Leah C.
Unfollow Leah C.
Share Review
Report Review

Everything was delivered smoothly
April 25, 2020

Everything was delivered smoothly. It had been packed with care. Receiving the pizza was a wonderful surprise for my partner.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Christina L.
Unfollow Christina L.
Share Review
Report Review

I rarely write reviews, and in order to get me to do that everything needs to be extraordinary... Anderson's was! First, the pints came completely frozen... no melting. Incredible! Secondly, it has got to be the best frozen custard I've ever had (just in front of what I used to have on the boardwalk in Ocean City, MD). I love a soft serve and not too chocolaty. Soooo I waited for one of the swirl pints to get a little soft then mixed it with a spoon to blend it... it was just what this girl needed. You won't be disappointed! Swirl away!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Everything was great, donuts were delicious and delivered on time.

Date of experience: April 24, 2020
Virginia
2 reviews
0 helpful votes
Follow Anna P.
Unfollow Anna P.
Share Review
Report Review

Nothing, the mochis were not intact and we're crumbly and falling apart. I requested a refund and still no reply.

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

Delivery was very fast, and the food was even better reheated than I was expecting!

Date of experience: April 24, 2020
Virginia
1 review
0 helpful votes
Follow Lily C.
Unfollow Lily C.
Share Review
Report Review

Food was awesome
April 25, 2020

Food was awesome. Delivery perfectly timed. Website fun to browse.

Date of experience: April 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States