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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Deliveries all on time. We all ate Centerville chicken pot pie (Oprah's favorite!) at the same time at a Zoom 70th birthday party for my wife and family in 12 different locations from Florida to Oregon to Illinois to California. Brilliant.
Delivery was as expected and so the items were delicious
Cake was absolutely amazing. I can't wait to order again. You have a life long customer!
The bagels were fresh and on time. That's all I wanted. Thanks.
Amazing food, packed perfectly, good arrival time, and fabulous tasting food!
Ease of online purchase. Delivery was perfect. Packaging was great. Product was outstanding
Our orders have arrived on time and it was all delicious! Have spread the word!
Everything was perfect. Better than we could have possibly expected or even hoped for. I've been telling everyone I know about Goldbelly.
One of the orders I paid extra for shipping arrived on time.
Delivery on time. Person said lox was the BEST! Everything was wonderful. I would recommend you very highly.
Everything was great and fresh the burgers from shake shack were amazing
Amazing food. We had bagels from NYC and macaroons from France.
Delivery was on time, and food was fresh. First time I've had a good New York bagel since the last time (too long ago) that I visited N. Y. C.
I gave it to my sister who lives in San Francisco. She loves bagels and upon receipt she was overjoyed and said that the bagels are tastier than other bagels she had tried. Well packed and she immediately ate one bagel although the package arrived early evening, about 6 pm Calif time because they smelled so good.
The delivery was on time and package expertly. The quality of the meat from The LaFrieda company is unmatched. Best burgers available.
The croissants were wonderful! We were not able to find such high quality
Food was great and directions perfect. Tasted exactly like shake shack!
Quick ship, reasonable price. Most other items are priced right out of the market!
Parents loved the food and package was on time. Thanks!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

