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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The shipment with dry ice arrived well chilled, all the way from Chicago to Minneapolis. There was very little damage to the firm pizza crust.

Date of experience: April 29, 2020
Virginia
3 reviews
0 helpful votes
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Arrived on time and packed well
April 30, 2020

Arrived on time and packed well. Great instructions.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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The cheesecake was amazing
April 30, 2020

The cheesecake was amazing. It is one of those treats were you save it and refuse to share with everyone. My 12 year old is a very picky eater but she loved this flavorful one. I would definitely order again!

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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The gluten free coconut cake was
April 30, 2020

The gluten free coconut cake was delicious! I would order again! Want to try the gluten free caramel cake next!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Product was as delicious as advertised! Product came well-packaged and in good shape.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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On this order, everything went smoothly from the initiation of the order to timely delivery.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Product was great and delivered on the day it was promised.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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It came in an outside box w address etc. Then there was the next box. And beyond that was styrofoam, top & bottom holding it all together. Next there were ice packs on top of the sandwich & bottom. Along with plastic packing around the sandwich. The rectangular sandwich came wrapped in a waxed paper encased in plastic wrap.
The sandwich was cut into eight sections. So delicious, fresh, great combination of turkey, corned beef and Swiss cheese. The cole slaw gave it a nice crisp bite and the Russian dressing kept the sandwich moist and it kept very well for the three days that it took us to finish it. I would order from this co again & again.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Delivered as expected
April 30, 2020

Delivered as expected. The instructions for reheat were perfect. Very fresh!

Date of experience: April 29, 2020
Virginia
1 review
2 helpful votes
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Cake wash smashed
June 12, 2020

Cake wash smashed. I reached out to goldbelly with no response. I understand this could easily happen... but a reply from customer service would have been nice.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything went well, easy to navigate on the website.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Love the availability of different types of foods. Great customer service.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Jacy M.
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Quick shipping! Cake cake frozen with dry ice! Great!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Easy to use website
April 30, 2020

Easy to use website. Order was correct and on time.

Date of experience: April 29, 2020
Virginia
2 reviews
0 helpful votes
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The items were all delivered on time or even earlier, and were in excellent condition!

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Staff was very efficient and knowledgable in taking ok order and arranging for delivery. Everything went very well.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Everything went amazing
April 30, 2020

Everything went amazing. The items were amazing (per the gift recipient), packaged well and arrived quickly.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Pizza was on time and delicious
April 30, 2020

Pizza was on time and delicious. Deep dish pizza cooks well after being frozen, love it.

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, delivery arrived when stated, cake was was fresh and perfect

Date of experience: April 29, 2020
Virginia
1 review
0 helpful votes
Follow Lucia M.
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Everything arrived as promised! Fresh and delicious.

Date of experience: April 29, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States