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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Amazing products! And customer service was superb. Thank you for everything!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On-time arrival! Slow but only because everyone is ordering online these rona days... Delicious food from Shake Shack, everything fresh, packed securely, no damage. Good job!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The actual ordering and availability of product was good.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Flannery steaks--quality was amazing and shipping fast/efficient.

Date of experience: May 1, 2020
California
2 reviews
0 helpful votes
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Searching and ordering process are very easy. Finding great food out of my area is amazing and quality is always high.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Kaitlin M.
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Everything was delivered perfectly on time. The packaging was perfect and the directions were so easy to follow. The meal was ready in NO TIME. It brought such sunshine to my day. Especially during these times. I HIGHLY recommend using this site (Parkway in particular was fabulous), and have already ordered more food as gifts for my family.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
May 1, 2020

Easy ordering. Awesome on time delivery for a birthday celebration. Can't wait to boil up!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 1, 2020

On time delivery... description matched the order. Great food!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy, delicious, and clear communication - no complaints.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Cake was delivered on time and frozen as promised. It was Delicious and well worth EVERY single penny! I would definitely buy from Carlos's bakery again!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Giant Rainbow cookie Oreo brownie was delicious and cupcakes where yummy. My first order arrived on time with special delivery. My Brooklyn cup cake arrived late and I paid extra money for expedite delivery. My autistic nephew birthday celebration was ruin. Very disappointed

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The pizzas were delivered on time and the packaging was great! Pizza Rock is our favorite pizza in Vegas and it was a real treat to get it at home!

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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I ordered cakes for two people
May 1, 2020

I ordered cakes for two people. They loved them. I tasted one and it was delicious. I will definitely order again.

Thank you.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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I received my order in good condition and it was fresh.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Niki G.
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The cake was amazing!
It was a little smashed when came in but that's okay!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order, range of options, speed of delivery!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Always great service and always gets to us on time. Food was excellent used for a party and everyone love it. So fresh and well balanced flavors.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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First, the quality of the food
May 1, 2020

First, the quality of the food. Second, the ease in placing the order. Third, the ability to track the delivery.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 1, 2020

On time delivery. Fresh product and packaged well so the cake had no flaws from shipping.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt, items were well packaged and fresh, price was reasonable.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States