Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jason P.
Unfollow Jason P.
Share Review
Report Review

Everything was great
May 12, 2020

Everything was great. Ordered multiple things shipped to multiple locations. Everything was perfect.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Nadia V.
Unfollow Nadia V.
Share Review
Report Review

Our order arrived on the day we were expecting it, and the food was still very fresh. The inside of the container was even still cold.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow margie m.
Unfollow margie m.
Share Review
Report Review

Loved the Lobster
May 12, 2020

Loved the Lobster. Of course! The Blueberry bread pudding was amazing! It says sold out or I'd order it again today.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Heinz E.
Unfollow Heinz E.
Share Review
Report Review

Food was well packaged and delivered on the expected date

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Ordering and delivery process was perfect. Gathered 3 friends to explain Goldbelly and The Cannoli Pie Company. All agreed cannoli pie was perfect. Planning my next purchase.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Everything was just great
May 12, 2020

Everything was just great. Package arrived on day that was promised.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Timothy W.
Unfollow Timothy W.
Share Review
Report Review

Love the bagels from Montreal
May 12, 2020

Love the bagels from Montreal... great price... wish customs would allow more food from Canada

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Carrie B.
Unfollow Carrie B.
Share Review
Report Review

Delivery was right on time and the food was perfectly packed. We had lobster rolls and a frozen custard cake for my son's 17th birthday. We all agreed that it was our best dinner ever and perfect for our first Shelter In Place birthday celebration. We will order from Goldbelly again.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Melissa G.
Unfollow Melissa G.
Share Review
Report Review

Great tasting, well packaged food. Just as good as eating it in person at the physical store.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Erica A.
Unfollow Erica A.
Share Review
Report Review

Item arrived on time and in excellent condition. The ice packs were still solid. Food was delicious.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Kandi K.
Unfollow Kandi K.
Share Review
Report Review

The pudding came cold and chilled and was Devine. Tasted just like we were ordering and getting in person! It arrived perfectly on time!

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Share Review
Report Review

Ordering was super easy and delivery was just as promised.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Gaelle G.
Unfollow Gaelle G.
Share Review
Report Review

All items were well packed
May 12, 2020

All items were well packed. The cakes tasted good. Items were delivered on time even under the pandemic.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Lon K.
Unfollow Lon K.
Share Review
Report Review

Packed beautifully - everything was fresh and delicious.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Delivery was on time and food well preserved, cold

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Jeffrey G.
Unfollow Jeffrey G.
Share Review
Report Review

It was great! Came on the day you said it would and was as fresh as can be and delicious.

Date of experience: May 12, 2020
Virginia
2 reviews
0 helpful votes
Follow Gina P.
Unfollow Gina P.
Share Review
Report Review

Ordering and delivery went smoothly. Item arrived on time and cold.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Desimone D.
Unfollow Desimone D.
Share Review
Report Review

Got exactly what I paid for and expected.
Quality of pizza and timing was on point

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Gloria D.
Unfollow Gloria D.
Share Review
Report Review

The order was packed perfectly
May 12, 2020

The order was packed perfectly. Everything was as cold and fresh as if I had been in the store myself that morning.

Date of experience: May 12, 2020
Virginia
1 review
0 helpful votes
Follow Joana S.
Unfollow Joana S.
Share Review
Report Review

Arrived on time, were delicious and brought a lot of joy!

Date of experience: May 12, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States