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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Excellent delivery, right on time and as expected. Bagels and cream cheese were both well packed and fresh.
The cheesecake was still frozen when it arrived ad the package was not damaged. The cheesecake was above expectations will order again
Everything the cake was fresh and delicious
I've sent 4 cakes to different places
And each home absolutely loved the cake
Everything went smoothly from ordering to delivery.
Delivery was day as expected, albeit late in the evening. However, under circumstances, this is exceptional
This was a gift for my son's birthday. It arrived exactly when it was supposed to. Thank you!
Shipment arrived on the day I chose. The cannoli shells were individually wrapped and boxed separarely with poppy paper! The cannolli filling was amazing and was already in the pastry bag and ready to use. The mini chocolate chips and chopped pistachios were a great addition to the experience. The ricotta pie we ordered was delicious; creamy and not too much crust. Everything arrived packed with ice/gel bags. Thanks for bringing a little bit of the North End to our front door.
It was a gift, delivered timely, and it was enjoyed
There was a problem during shiping with my order. It was after it left the shops care, and goldbelly replaced it. Great customer service.
Everything. My daughter was so happy with her birthday cake
Everything. Already recommended to other friends. Quality is superb and shipping was great.
Delicious food, arrived faster than I thought it would. Nice packaging.
Timely delivery. Arrived cold and in good shape. Whitefish salad the best. Lox cream cheese and lox both very dice.
Delivery was on time and the product was incredibly fresh
Ordering was easy and my order arrived promptly, exactly when it was supposed to.
We actually received 2 cakes, obviously a mistake. We will be back and will not expect that every time.
Fabulous cheesecake - we love it. Pricey for everyday eating - but definitely OK for special occasions. Delivered on time, even with the uncertainties of shipping during COVID!
The food got here when it say it would and it was all fresh and delicious!
All aspects of ordering, timely delivery, communication and product quality were outstanding
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members