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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cheese cake was very expensive but very delicious. I hope the nuns who made it got most of the money. I arrived on time and the packaging was perfect as the fragile cheesecake was cool and in perfect shape.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It is a user-friendly website and my family loved/loves the product!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Was a gift
May 14, 2020

Was a gift. They said it was packed great n tasted fresh was delicious

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Prompt confirmation of order, delivered as promised and food was fresh and delicious.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ordered arrived and perfectly packaged. Pudding was fantastic.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Hard to believe you have to ask for a rating. The Black Point Seafood was perfect! As soon as we can we will ordering it again. We were very happy with everything

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Great quality, parents were happy with order. Packaged and shipped well.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Pizza tasted great
May 14, 2020

Pizza tasted great. Delivered as promised and still fresh

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Overall great experience
May 14, 2020

Overall great experience. This was great for my Autistic Daughter's 21st birthday. So it was pricey for a single mom on a very tight budget but for her it was a once in a life time experience for her to get a cake from Carlos'. Thank you.

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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It was delivered on time and still totally frozen.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Thank you! Delivered on time and item was perfect.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Quality of the food and the instructions. Delivery was on time.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Geraldine I.
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It was a present, arrived on time and the recipient loved it.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Lidia R.
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The packaging was great and the cakes came in well.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery on time; quality was excellent; easy to use program

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The shipping was very fast and the cake arrived in perfect condition.

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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Arrived quickly and items were fresh and delicious

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Sherrie K.
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I received my package on time and in excellent condition. I appreciated that.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Catherine M.
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Food was very good - delivered very fresh and easily prepared.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Excellent food, excellent delivery, everything was just as advertised!

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States