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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My gift that you delivered was devoured and loved!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow June M.
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My mother-in-law loved the pies and she may order from your company thank you

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The delivery was made at the promised time, the ice cream was still frozen solid.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cakes shipped well but the cannoli did not. I order 6 and 3 were crushed. The bag of fill was open and tasted tainted.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Product was delivered as said and parents loved it.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and my pie was still cold and delicious.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Pie was delicious! And delivered as promised. I just had no idea a week's lead time was needed so it was a very late birthday gift. Also, very costly. But my son and his wife loved it

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything! My friend was overjoyed with the bagels!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything went better than I expected. I was sending ice cream to NYC and Louisiana. Never expecting it to get delivered when promised. It arrived on time and honored a nurse in NYC originally from Cincy and a brother who loves graeters ice cream.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery came when promised! Food was packed well and still frozen.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The delivery, the presentation in packaging. The cake itself!
Thank you for making it a special birthday for my sister.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cake was wonderful
May 14, 2020

The cake was wonderful. It arrived in a protective box and was perfect.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Quick delivery, packaged nicely and the person I bought it for was impressed

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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As advertised, excellent product delivered on time

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Anthony M.
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The whole process was intuitive and efficient. Will definitely be placing more orders.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Kathy L.
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Bagels arrived quickly, as promised. Excellent product will order again.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I haven't yet dined, but I have been singing your praises. The packaging and delivery everything so far gives you an A-plus. Can't wait to dine, but we are waiting for a special occasion. Soon, soon. Many thanks.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Order cam e earlier than expected! Excellent! Will probably try some other products from other vendors

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Liz M.
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The cake was awesome and delicious! It arrived quickly and I will order from them again.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I appreciated the email notice and the bread was great.

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States