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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The entire process was great
May 14, 2020

The entire process was great... everything went smoothly.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery date was right on, everything was packed well and the price was great! Plus the instructions were easy to follow

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Ease of orderingLots to choose
May 14, 2020

Ease of ordering
Lots to choose from
Use of points for discounts

Date of experience: May 13, 2020
Virginia
1 review
1 helpful vote
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I ordered a huckleberry cheesecake from Elles Belles. It was delivered cold, fresh, intact, and it was LOVED by the recipient!
Great experience. Not cheap, but you get what you pay for.

Date of experience: May 13, 2020
Virginia
3 reviews
0 helpful votes
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The whole process from ordering and received the product in a matter of days

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt and the lobster rolls were terrific!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Haven't had a chance to eat it yet but the service went very well

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Cookies were delivered on time for Mother's Day. My step-mother loved the little dinosaur touch! Her comment was, "They are huge cookies!"

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything went well! This was a Mother's Day gift and my mom absolutely loved every bit of it. She lives in Los Angeles and could not believe how great the lobster dinner was all the way from across the US. She loved it so much that she ordered herself another lobster dinner and ordered one for me too but she said it was the best she ever had.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Fast delivery! Great pizza! Will be ordering from you guys again. Thanks so much

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Excellent! The package arrived on time and the donuts were fresh. Thank you!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Order was delivered in 2 days for no extra delivery charge.
Ordering was easy, quick, with no hassle.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Marsha K.
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Tasted perfect! Delivered on time and was a great surprise.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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I made a mistake in ordering and emailed you. You fixed it and I got my order the way I wanted it.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
In perfect condition
Food was delicious

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Both orders were on time and I heard absolutely delicious!

Date of experience: May 13, 2020
Virginia
3 reviews
0 helpful votes
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Delivery was on time
Got good feedback from recipient
Small pies are good because you can eat some, freeze some

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The food was gifts for family
May 14, 2020

The food was gifts for family. They all reported it was amazing!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Easy to order - lots to choose from and awesome delivery

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Coast to coast and my pie was still frozen! Came exactly as stated so no issues to get my parcel and put it in the freezer!

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States