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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Things are easy to find and the experience with the restaurants was excellent. Will use your service again.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I sent as a gift, a virtual hug, and they ate entire pie in 2 days

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The items were fairly priced, they were honestly presented in the marketing and there was a wide range of offerings

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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The ship time was great! The ice cream arrived in perfect condition and there was still ice left. My friend in Maine loved her birthday treat. Thanks.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Cake was packaged perfectly, delivery was as stated, and cake was unique in preparation, and tasted delicious!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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It delivered at the perfect time. The blue velvet cake was wonderful.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Actually arrived one day sooner then originally stated! Packed perfectly and was still cold!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time, the heating instructions were easy, and the food was tasty.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Items packed in dry ice and still frozen when all arrived in Florida.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was nice and fresh well wrapped and packaged. This was a surprise for my husband's 60th birthday. Thank you White House Subs and Goldbelly for the excellent service.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
May 14, 2020

Everything was perfect. Delivery on time. Donuts soft and fresh and wonderful

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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My mom loved the order and said nothing but good things.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Easy to navigate website, excellent products available and some had free shipping (major plus). PLUS it arrived a day earlier than originally indicated. Nice.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and fast delivery
May 14, 2020

Easy ordering and fast delivery. Delicious product

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I actually had two separate orders, one I made myself, and the other was a gift from a friend. The one I ordered myself was great. The one my friend sent was 3 days late and the food was rotten when it arrived.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Mothers Day Gift
May 14, 2020

Mothers Day Gift.
She loved the uniqueness in gift choice.
Delivery was on time.
Shipping.and packaging was done very well.
She thought the Pie (eaten only of one of the four) was excellent.
I had a feeling I was going to make the right choice with using goldbelly as a substitute for the usual floral gift for my mom... I will for sure di it again!
Thanks for asking!
Thanks for your great customer service!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Smooth Transaction
May 14, 2020

Smooth Transaction. Tracking was top notch
Fast Delivery... Great way to treat yourself and others to specialty food

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cake tasted great, but it was smashed during shipping.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It took a little longer than I thought but so worth the wait

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything was so fresh and so tasteful I will definitely order again

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States