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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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My Mother -in-law was happy with her Mother's Day Gift I have already recommended you to my brother.He currently lives in Arizona and really misses Maryland Seafood and always has to pay a fortune for shipping, so it was great that shipping was included in my order Thank you
The website was easy to navigate, clear and intuitive.
Everything was so easy from the order to the delivery. Product arrived well packaged and in a timely manner. Prime rib made the perfect gift for my mom for Mother's Day and I can't wait to cook our brisket.
Lots of options on the site, easy checkout and it got to where it's going on time. My Mom absolutely loves the hand pies, too.
Delivered on time! Mom loved the cheesecake.
Thank you!
Goldbelly had great options and made ordering ahead easy. The delivery was quick and they sent good updates on the order's progress.
Everything was delicious and fresh. Delivered the day I requested for.
Easy ordering process. The food was fresh and wonderful.
Very easy to order. Could not believe how fast delivery was considering how far it travelled. Recipient was happy and said tasted great
Delivered in perfect shape, exactly on time, delicious.
The ordering process was very easy to navigate through
Our Johns Roast Pork arrived exactly when it said it would, just in time for a special anniversary. Thank you. It was perfect!
Delivery was on time, food was delicious. My Mom was thrilled
The site was easy to navigate and our cannoli From Mike's was perfect! Arrived fast, fresh sooo delicious and we were the envy of family and friends when we posted during the quarantine
Quality of item, cold package worked well. Came on time. Order process easy
Well-informed about the shipping status and food was fantastic
The delivery was perfect. They went above and beyond to get my order sent out in time for
My son's virtual graduation. So appreciated!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

