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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Betty B.
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My Mother -in-law was happy with her Mother's Day Gift I have already recommended you to my brother.He currently lives in Arizona and really misses Maryland Seafood and always has to pay a fortune for shipping, so it was great that shipping was included in my order Thank you

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Orders arrived on time or earlier and everything was intact. I appreciate the heads up email from Goldbelly that an order is on the way. This allows me to start tracking it.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The website was easy to navigate, clear and intuitive.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Everything was so easy from the order to the delivery. Product arrived well packaged and in a timely manner. Prime rib made the perfect gift for my mom for Mother's Day and I can't wait to cook our brisket.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Lots of options on the site, easy checkout and it got to where it's going on time. My Mom absolutely loves the hand pies, too.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Caroline K.
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Delicious food, well packed, and delivered on time.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivered on time! Mom loved the cheesecake.
Thank you!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Linda M.
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Goldbelly had great options and made ordering ahead easy. The delivery was quick and they sent good updates on the order's progress.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Kim C.
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Everything was delicious and fresh. Delivered the day I requested for.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Easy ordering process
May 16, 2020

Easy ordering process. The food was fresh and wonderful.

Date of experience: May 15, 2020
Virginia
2 reviews
1 helpful vote
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Very easy to order
May 16, 2020

Very easy to order. Could not believe how fast delivery was considering how far it travelled. Recipient was happy and said tasted great

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivered in perfect shape, exactly on time, delicious.

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Rachelle M.
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The ordering process was very easy to navigate through

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Our Johns Roast Pork arrived exactly when it said it would, just in time for a special anniversary. Thank you. It was perfect!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, food was delicious. My Mom was thrilled

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow Jodi M.
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The site was easy to navigate and our cannoli From Mike's was perfect! Arrived fast, fresh sooo delicious and we were the envy of family and friends when we posted during the quarantine

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Quality of item, cold package worked well. Came on time. Order process easy

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
Follow BARBARA W.
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Well-informed about the shipping status and food was fantastic

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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The delivery was perfect
May 16, 2020

The delivery was perfect. They went above and beyond to get my order sent out in time for
My son's virtual graduation. So appreciated!

Date of experience: May 15, 2020
Virginia
1 review
0 helpful votes
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Much better than my 1st experience. Cake was amazing

Date of experience: May 15, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States