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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The shipping was so fast and the site was user friendly!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything was so good and the birthday girl was pleased.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Great selection
Fast shipping
All arrived well.
Made people smile!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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All good
May 16, 2020

All good. Quality was excellent. Delivery as expected.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Turtle soup & garlic bread we're both incredible. We will do this again!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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It was simple and easy order, the product arrived as scheduled and was very tasty.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Very easy to work with allowing for the slight delays in connecting due to your heavy load. Delivery to our daughter in Michigan was prompt as stated and above all a delightful Friday evening MD Crab cake delightful dinner for her after a long day of work at her VA Lab. Thank you, David

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was great
May 16, 2020

Delivery was great. Everything was fresh and wonderful!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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On time delivery, good food,
May 16, 2020

On time delivery, good food, notification to recipient

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and in good condition. Still cold and ice packs we're still partially frozen. Good clear instructions cooking.

Date of experience: May 16, 2020
Virginia
2 reviews
0 helpful votes
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Food was great! Arrived as predicted.
Received notifications re: delivery, etc.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Fast shipping
May 16, 2020

Fast shipping. Delicious product. What more can you ask for?

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, arrived on time. My mom couldn't stop raving over how delicious the pie was! It was great to hear that I made my 84 yr. Old mom smile and enjoy some strawberry rhubarb pie! Thank you!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, delivery was on time and the crab bombs were amazing!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Arrived in great shape, cold and plenty of dry ice still in the box

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Food was delivered exactly as expected and it was delicious!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
Follow Jan M.
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Delivery - product arrived whole, in one piece. Pie was amazing - delicious.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Recipient received on time and I liked the discount code for new users!

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
Follow Camille L.
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Delivered as scheduled, and most importantly quality of product.

Date of experience: May 16, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised and my kids say desserts were delicious

Date of experience: May 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States