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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipping was a plus
May 19, 2020

Shipping was a plus. Saved time and money with the shipping,

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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The Birthday cake was a great hit Especially during COVID-19 It felt great to send lots of joy and fun!

Date of experience: May 18, 2020
Virginia
3 reviews
0 helpful votes
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New Haven style pizza Zuppardi's Apizza good. Flannery beef burger blend and Walter's hot dog kit hood. Ribeyes and strip steak good from Flannery.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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The cake was beautiful, just ok in terms of how good the cake tasted.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Coffee Cake was very good
May 19, 2020

Coffee Cake was very good. Shipping was delayed but refunded

Date of experience: May 18, 2020
Virginia
2 reviews
0 helpful votes
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Everything! I was totally satisfied with my experience!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Excellent communication
May 19, 2020

Excellent communication. Ordered delivered when expected. Packing method great and food received as shipped!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Not much except the customer service rep was very nice who issued my refund.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Delicious! Made my very picky 85 year mother so happy! Highly recommended!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Everything was great, order the Rainbow cake for my granddaughter 9 th birthday she love. It... And my daughter said the cake taste Fantastic. Thank you for making her birthday Special

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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The cookies were amazing and delivered in a timely manner! Thank you!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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The bagels were delicious and much loved by the recipient.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Both deliveries were enjoyed by recipient. Good product offerings.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Received a great deal from the company we ordered from and everything came quickly!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Selection and price
May 18, 2020

Selection and price. This was the perfect amount of food for the recipient, at just the right price. It was such a pleasure to treat my friends and family to the best bagels from NYC.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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It was delivered two dates late according to the ship date I paid for. It was for a Specific anniversary date.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Easy to order and delivery was on time. Fresh and delicious!

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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My package arrived 4 days late and the product was totally melted/ ruined. The delivery connection was the problem.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Everything was amazing
May 18, 2020

Everything was amazing. Shipping was on the same day as well, would recommend to anyone.

Date of experience: May 18, 2020
Virginia
1 review
0 helpful votes
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Hancock Lobster arrived as expected. Directions were easy to follow. Enjoyed the online video.

Date of experience: May 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States