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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! Easy to place order
May 23, 2020

Everything! Easy to place order. Our cake arrived in perfect condition!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Everything as expected
May 23, 2020

Everything as expected. Pizzas were delicious.
The support staff was excellent. Helped me out of a jam when I miss ordered. Thanks.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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I received my orders on the date I expected them and they were in great condition. The service is great. Thank you so much.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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As advertised, arrived when stated. Very well packaged.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Food was great, packed very well and kept cool. Shipped on time.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Food was exactly as expected and delicious. The meals themselves arrived in time to eat that day.

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
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Easy purchase
May 23, 2020

Easy purchase. Speedy delivery. Cake arrived in perfect condition. Cake was extraordinarily delicious. You get what you pay for.

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
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Very smooth
May 23, 2020

Very smooth. Ordering
Issue was product on UPS truck from 8:53am until 6.00 pm -it was a surprise for my son.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Just about everything! Easy website to navigate, great descriptions, easy ordering! In fact, the only thing that's difficult is deciding what to order!

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was early
May 23, 2020

Delivery was early. Friend really enjoyed her birthday surprise.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Item arrived on time and well packaged. Ordered for special occasion and it made it extra special. Thank you for your service.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Everything was great
May 23, 2020

Everything was great. I will definitely utilize this again!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Absolutely everything! My Birthday Cake arrived
As planned, mid day. It was packaged with the up
Most care. I could see how special it had been packed. Every frosting rose petal was in perfect
Condition. It looked like a picture on a magazine
Cover. I was thrilled! The cake itself was amazing.
The lemon and raspberry filling was delicious. The
Cake itself was full of flavor and extremely moist.
Everyone loved it. I was a very Happy hostess.
It was my first experience with your Company.
What a treat. Can't wait to place another order.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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I got my ice cream and I think it would have been fine if he had left it on my front porch.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Received item when I was supposed to. Nice and fresh.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything went very well
May 23, 2020

Everything went very well. The selection of items, ordering, shipping, delivery and product all were excellent.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The doughnuts arrived on time and in perfect condition! It was super easy, fast, and I could track it the whole way!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivered on the delivery date
May 23, 2020

Delivered on the delivery date. The cake was delicious!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Easy to peruse site
May 23, 2020

Easy to peruse site. Easy to order. Love the points program!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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I greatly appreciated that both the seller and the customer service replaced the lost delivery.

Date of experience: May 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States