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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Great communication, speedy delivery, great food choices.
It was easy to order and was delivered on time. Cake was in perfect condition and delicious. It made a graduation special when during the pandemic, parties were cancelled
Lobster rolls was so fresh it was as if the lobster had just been caught, cooked, and shelled. Everything we needed was included in the order: fresh butter, fresh rolls, one pound of beautiful lobster tails and claws, mayo and a delicious blueberry bread pudding. We are excited to do this again. Excellent
Everything went well. Delivery, Packaging, and the Killer Brownies were fresh and 2 die 4. I'm a Goldbelly Customer for life.
Delivered right on time. Food was fresh as if we ordered at the site
The cake came right on time, it was beautiful and our daughter was very surprised and ecstatic! Loved every bite
On time, came right to the door, food was delicious.
Delivered 2 separate meals to the same address exactly when promised, despite coronavirus delays and the food was delicious!
It was delivered when promised and the food was still frozen.
No problems to report; easy ordering and delivery okay
The order was delivered on time. The cake from Carlo's Bakery was delicious. So good, I've placed a second order from the bakery for Father's Day.
Thank you from a very happy customer in Florida.
Buddy's cake arrived perfectly and on time for a birthday. The cake was absolutely delicious - one of the best we've ever had.
Easy to navigate website, lots of choices, and speedy delivery. Exceeded expectations!
Delivered as promised and the cake slices were chilled and delicious! You made my daughter's 16th birthday really special!
The purcahse process was very simple. I'm glad I was able to get a cake for my mom for mother's day from a bakery we visited in 2011 while in New York. The cake was delicious.
Site was easy to use, food arrived on time and in perfect condition.
Everything! We ordered a cake for my daughter's 10th bday. It arrived at 4:10 in the afternoon. I dont getout of work until 5 do it sat on my porch for about an hour. When i opened it, it was still frozen, perfect!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members