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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very quick delivery
May 26, 2020

Very quick delivery. The order arrived the day after we placed it.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Really liked the way everything came and was very easy to prepare.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The cream filling in the lobster tail was perfect!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Excellent service and communication; easy-to-use website.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Ice cream arrived in Las Vegas and was still frozen!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Customer service was ready to help to make everything right.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Good shipping info and tracking
May 26, 2020

Good shipping info and tracking,,, purchase arrived on time

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 26, 2020

Delivery was on time. Cake arrived in great condition. My sister and her family said it was the best cake ever!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The package was delivered in a very timely manner, and the food was packaged well!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The package arrived quickly, and i was notified on email about the delivery process.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Jen S.
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Order was quick to ship and came as expected without delays.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The pizzas arrived on time and in good shape. It was a get well gift so it worked out.

Date of experience: May 26, 2020
Virginia
1 review
1 helpful vote
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Second try worked perfectly
May 26, 2020

Second try worked perfectly. Order was shipped priority overnight. First cheesecake arrived green with mold due to UPS delayed delivery

Date of experience: May 26, 2020
Virginia
1 review
1 helpful vote
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My second cake that I bought it was delivered quickly it was package excellently and the cake was absolutely delicious

Date of experience: May 25, 2020
Virginia
1 review
1 helpful vote
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Easy to order, recipient loved cake, easy tracking.

Date of experience: May 25, 2020
Virginia
2 reviews
1 helpful vote
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You promised on a certain date and you delivered, thank you.

Date of experience: May 25, 2020
Virginia
1 review
1 helpful vote
Follow Sydney M.
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Great to be able to ship favorite foods from all over.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Arrived in a timely manner with food in excellent condition. Was kept updated frequently on the tracking information prior to delivery.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The items we ordered were delicious, everyone was happy!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Everything came packaged well
May 26, 2020

Everything came packaged well. Will be preparing the meat this week.

Date of experience: May 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States