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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easily searchable and discoverable. Delivery was on time as expected/

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Ease in ordering; quick delivery and food was great!

Date of experience: May 26, 2020
Virginia
2 reviews
0 helpful votes
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Got my food on the day promised
May 26, 2020

Got my food on the day promised. And it was divine.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Shipping and delivery went well and overall website is easy to use.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The freshness of the bagels were top notch and delivery on time.

Date of experience: May 26, 2020
Virginia
1 review
1 helpful vote
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The entire experience was delightful. Online order was easy. Order arrived on time. I opened the box like a giant present. It was beautifully wrapped and kept cold. You have my business from now on! Thanks for making our anniversary even more special. The food was so good... we created a new tradition for every holiday. We look forward to the next time!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Ordering process was easy and the order arrived on time.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivery easy, food tasty, ordering simple!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate web site
May 26, 2020

Easy to navigate web site. Good communication with updates. Great food selection. Good rewards program.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Arrived still fully frozen
May 26, 2020

Arrived still fully frozen. Well protected and still with some dry ice in the cooler.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything went great
May 26, 2020

Everything went great. From the ordering to the delivery. No complaints.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Order was shipped and received
May 26, 2020

Order was shipped and received. In a timely manner. Packaging was great. Food ordered was great... just what I wanted..

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything was wonderful
May 26, 2020

Everything was wonderful. During quarantine I was able to be a good Nana and send goodies to all my grandchildren!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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I really enjoyed the chicken parmigiano from Ferrara Bakery. It had a great taste and heated up well.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything but $220 ribs
They had so much fake smoke flavor we could not eat them.
Very very disappointed in Mighty Quinn's BBQ
Everything else was pretty much perfect
I wish I could send the one rack back for a refund
There's smoke flavor but this was horrible

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect
May 26, 2020

Delivery was perfect. Food was excellent. Easy to prepare.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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It was excellent
May 26, 2020

It was excellent. The cake was incredible and remarkably arrived on time!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything- packaging, presentation, freshness and delivery target date

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The order arrived in perfect condition. The preparation directions were precise and easy to follow. The meal was DELICIOUS!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and quality of both orders was excellent.

Date of experience: May 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States