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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was good
May 27, 2020

Food was good. Key lime pie was excellent, little banged up. The lobster roll was very good

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The presentation was great! The cake was fresh and delicious.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivered in perfect condition and tasted so good!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Easy site, loved that I ordered product one day and got it the next. The bagels were/are awesome! My husband is from NYC originally, and is loving access to the real deal. He also said the cream cheese is particularly tasty.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Trejo Taco's were amazing! We ordered the carnitas. The sauces was so delicious as well as the beans, carnitas and Trejo hot sauce! It also came with a few goodies!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, everything was packed perfectly and was Delicious.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Packaging for delivery was excellent and that was important. Also the brownies where awesome

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Everything
May 27, 2020

Everything... great instructions compared to other products ordered.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The food was still frozen when it got here, very good packaging. And the food was delicious.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and well packaged. Everything was still frozen.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Easy ordering process
May 27, 2020

Easy ordering process. Good tracking. On time. Fresh/cold.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Arrived on schedule and items were fresh and good.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Ordering process
May 27, 2020

Ordering process. Think you did a great job considering the delays caused by the coronavirus.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Honestly, everything
May 27, 2020

Honestly, everything. Your selection and diversity of selections is so awesome. I wanted to give my mother (who retired to GA) a taste of home. She and I would take a Mother's Day trip up to NYC so she could she old friends and eat everything she was missing but due to our Covid- 19 crisis this was not a year that we could travel. So, that you had her favorite NYC brunch item in one package was great and that it was shipped so quickly was very surprising.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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The site and checkout process were flawless. It was also very easy to pick my delivery date, which was perfect because this was a birthday gift and I didn't want it to arrive too early. THANK YOU for helping me make such a perfect surprise!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Great variety of rockstar food
May 27, 2020

Great variety of rockstar food. Easy to order. The app is a rabbit hole of signature dishes I always wanted to try from different regions.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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We received the cake on time and in perfect condition! The cake was delicious!

Date of experience: May 26, 2020
Virginia
2 reviews
0 helpful votes
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Item arrived on date promised and quality was excellent. We were pleased but would prefer not to deal with third parties.

Date of experience: May 26, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on-time and was exactly as expected... almost like the TV show was in our living room

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
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Food was great and really came in handy while I'm recuperating from surgery. All food was better than expected.

Date of experience: May 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States