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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything was great from the ordering to the delivery. The food was great as well!
Delivery was as promised and deliverer knocked on door and rang door bell to alert receiver. Product was very satisfactory.
The Goldbelly process and experience went great. Your communication was very good and I appreciated being kept up to date on my delivery status!
The entire process was smooth and seamless. Delivery was prompt and delicious!
The services you referr to us are first class. I'm a native Mainers living in the Buckeye State and I'll you, these Lobster Rolls from McLoons were wicked good!
Everything was great. The food was wonderful and we will order again
Delivery on time, product was perfectly packed & delicious.
Ordering was quick and easy. Goldbelly was right on point with notifications. The things I ordered were received right on time. The apple pie from Four & Twenty Blackbirds caused all of us to have diarrhea. The pound cake was just NOT good.
Package arrived on time. Everything was packed with care and items were in perfect shape and fresh.
My Old forge pizza arrived as scheduled and was fabulous! Thanks for the great service!
Super fast, stress-free delivery. Absolutely amazing cake. I was so proud!
The cake was delivered right on time and totally surprised the recipient!
Getting the delivery timely and it is what I ordered
Delivery was earlier than expected. Product was delicious, and well-wrapped.
As it said send out to arrived on Wednesday.
As ice still there with packing.
Item shipped as you said it would. Recipient liked the product.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

