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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The whole experience was very easy. The H&H Bagels are delicious.
Communication was great -- arrived exact date it was projected to when I placed the order. Then communicated via email that day to expect arrival as planned. Packed great in dry ice. Product was handled well and in great shape.
Delivery right on time although we did not care for the B& W crumb cake. We mailed one to ourselves and one to my Mom. Thanks though, Mike
Cake was delivered on time, and was delicious! Definitely worth it, and will order again.
Got here when stated, and everything was delicious.
Delivery timing / reporting and the preservation of the food being delivered.
Was shipped perfectly, delivered on time and was simple to initiate.
Everything went well. He site was easy to navigate and I love the choices.
Looked exactly like the picture. The colors were very vibrant. Packaged very well.
The items were shipped timely and came out great. It was a good "New Apartment" gift for someone moving to New Jersey.
It's pretty seamless and easy to order the product I wanted in the day I wanted.
Shipment delivered on time, packaged well and the lobster rolls were to die for!
Perfect packaging and delivery. Cake was fresh and amazing.
This was our first order from Goldbelly and the shipping options were excellent. Our cake arrived perfectly with instructions on how to prepare it. The cake tasted amazing.
Delivery was exactly when expected and stated. Cake was delicious and enjoyed!
Communication was very good to keep me informed on orders placed and issues arising due to Covid
Super easy, lots of notifications, got there on time!
The cake is very moist. It was packaged perfectly.
The website is easy to use. We received a confirm once the order was placed and several updates as our package traveled from Maine to our home. A great experience - no complaints
Arrived on schedule with the ability to track along the way.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members