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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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Everything
May 27, 2020

Everything. Timely delivery! Good product! Just what I was craving. Thank you, see you soon.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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It was on time and packed great!
Cale was in perfect condition.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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On time delivery, food was delicious and in great shape!

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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Everything
May 27, 2020

Everything. I got what I ordered exactly when I was told it would arrive.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything came when it was supposed to and tasted great!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Package was delivered in less than a weeks time, exactly on time, and the food was still frozen!

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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Everything went smoothly and my food was delivered cold, fresh and on time, as promised

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything
May 27, 2020

Everything. Food was well packed and arrived when promised.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delivered on time -- great condition -- great food

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delicious, well prepared, still frozen... and bonus the kids got to play with dry ice.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Absolutely everything went well, from ordering to shipping to the absolute deliciousness of the cake. Thank you for a wonderful experience. Will be doing business often...

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Perfect Birthday gift for my Mom during lockdown due to coronavirus. She lives in the upper Wisconsin and misses good Italian beef sandwiches. Her Birthday crumb cake was a perfect way to serve the day.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Clear communication, cake arrived as expected, good quality

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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I received the kit within 2 days which was awesome. Nowadays, because of Covid the delivery times are terrible, but understandable.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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I was notified when the bagels were made and when they shipped. All was terrific and they arrived fresh and, as promised, totally New York.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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It was awesome that we could get something delivered so quickly. This was a gift for someone craving ribs, and we were able to make that happen for her. She let us know that they were the best ribs she and her husband ever had.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
May 27, 2020

Everything was perfect. The delivery, the food, the instructions for preparation. It all tasted like it would if we were there and we loved the bonus gift!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Excellent food
May 27, 2020

Excellent food. Packaging great. Instructions to reheat excellent.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was right on time
May 27, 2020

Delivery was right on time. It was a gift and they said they enjoyed it. I haven't talked to them yet so I will be able to give you a better review later.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The soup was delivered exactly on time, and arrived just as was described. The friend to whom it was shipped loved it.

Date of experience: May 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States