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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The ice cream sandwiches were a big hit at Memorial Day bbq

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The quality of the product was great, fresh, and delicious.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Perfect shipping
May 28, 2020

Perfect shipping. Quality food. Exceeded expectations!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and I received an email when item shipped, was in route and delivered. Also, the deserts were fresh and Delicious.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything went very well from the ordering process to the tracking till delivery... perfect perfect perfect...

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Food was what I ordered and came in good condition

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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I was happy to find that the ice packs were still frozen and pies were in good condition.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything came perfect
May 28, 2020

Everything came perfect. Portions were perfect as well, each roll was stuffed and there was still a bit extra.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Got there when it was supposed to and food was fabulous

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything
May 28, 2020

Everything... And thank you for using UPS and Fedex. I would still be waiting on my order if Fedex were used to deliver.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Great! Food was so fresh tasting we thought it was caught right before we cooked it!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and in good condition. This was critical.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Food arrived ahead of projected time and was delicious!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Mostly went well, but the delivery date was so far into the future and I guess that happened as a default bc I assumed it was happening ASAP when in fact it was 2 weeks out!

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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The ribs were fantastic the service was great as well

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Received package as promised
May 28, 2020

Received package as promised. Tracking was well detailed. The items were a welcomed experience.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Awesome deal, buy 6 get 6
May 28, 2020

Awesome deal, buy 6 get 6. Taste great, simple preparation.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Ovenly did such a excellent job that I emailed them directly thanking them! Perfect packaging, fresh items, awesome!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Easy site to navigateGood
May 28, 2020

Easy site to navigate
Good communication regarding delivery

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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I had no problems with the order or delivery, thank you.

Date of experience: May 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States