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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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New York
3 reviews
0 helpful votes
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Lousy
June 28, 2020

I ordered plain and plain bagels which were drierr than the Gobi desert. The cream cheese I ordered tasted spoiled. Never again!

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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We loved being able to order treats, this was so much fun.

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
Follow Donna W.
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Everything came still partly frozen! It was such a good experience all around! Thank you for a childhood memory come true!

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Delivered on time as promised
May 29, 2020

Delivered on time as promised. Cookies were amazing!

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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The food was EXCELLENT and even arrived earlier than expected. It was expertly packed and still frozen in the box!

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Everything was fantastic
May 29, 2020

Everything was fantastic. Delivered on time. Fresh and delicious. Absolutely great! Will order again and have already recommended to my friends.

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Arrived on the date that I was expecting it. Packaging was wonderful. This is first rate food delivered from a first rate company. I will be ordering again for sure.

Date of experience: May 29, 2020
Virginia
2 reviews
0 helpful votes
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Everything, shipment date to the freshness of the food.

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast
May 29, 2020

Delivery was fast... food was amazing! We ordered cakes!

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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It was a gift but THEY loved it! It was delivered on the exact day, too.

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Arrived as promised
May 29, 2020

Arrived as promised. It was a gift, do not know yet if they have tried it. I loved mine!

Date of experience: May 29, 2020
Virginia
1 review
0 helpful votes
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Everything arrived just as promised, I just wish shipping didn't break the bank or I'd order more often!

Date of experience: May 29, 2020
Virginia
2 reviews
0 helpful votes
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Very impressed
May 29, 2020

Very impressed. Delivery on time and I was kept in the loop regarding arrival

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Food was delivered exactly in time and in excellent condition. The lobster was delicious and plentiful!

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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The cake was amazing
May 29, 2020

The cake was amazing. So tasty and presented well.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Everything! My family was pleasantly surprised and very much impressed. Everything was fresh and not one cookie broke or crumbled.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
May 29, 2020

Delivery on time. The bake goods were fresh and packed well. Perfect

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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All went well! My parents loved the soft pretzels.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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Got the food when they said we would. Well-packed.

Date of experience: May 28, 2020
Virginia
1 review
0 helpful votes
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The crab and mussels were both great and very fresh!

Date of experience: May 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States