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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Online ordering is great! It can be done with a simple click. But after every click comes the lingering question of whether an order will ACTUALLY arrive, and when. GoldBelly answered this by showing real-time visually geolocated tracking of my shipment, and there was never any question when my New York bagels would arrive to my San Francisco stomach. Thanks!
Nothing can beat pizza from Old Forge, PA. My family has lived in Dayton, OH for nearly one year and just can't find good pizza. I sent the pizza to help my son and daughter in law celebrate their 25th anniversary on May 28th. Delivery was right on time, and they really enjoyed that gift. Thank you!
What a great service! Good food from our favorite places, priced great and sent in a timely manner.
The food was amazing. I honestly think it was better than when we've ate there!
I received exactly what I ordered. Packaged very professionally. Everything I ordered was wonderful! Plan on using again every payday!
Items showed up on day I asked for and all was packaged really well. Great way to still support businesses during this time!
Product was delivered on time, it was packaged well and the quality of the food was top notch!
It was easy to order and there is a wide variety of things to purchase.
It was perfect! The cake arrived on time. No damage and my daughter was so happy and it was delious!
Was everything the product said it was going to be. It also came in a timely fashion
This is so amazing. There are so many restaurants and stores on here that have extreme meaning to my family and remind us of my passed father so this was such a beautiful gift to be able to take us back to these moments. All from family trips that we can't just go back to every day. This makes it so much easier to feel connected to these places again. Thank you so much for this.
I've had great customer service, above and beyond what was called for. I'm looking forward to try some of the other food offered by Goldbelly.
The gift was delivered when promised and in good condition.
Delivery was still frozen, and pizza was delicious
On time delivery! Product was packed and arrived as advertised
The strawberry creme cake was terrific and will use that bakery again.
My uncle raved about his strawberry rhubarb pie. It arrived in perfect condition. Communication about this purchase was top rate.
Ordering was easy. And delivery came when promised. Items were as described. Accurate info.
The website was easy to navigate, the gift recipient was happy with the food!
On time, everything arrived in excellent condition
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members