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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great product, delivered on time, easy to track, fresh (well packed).

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order-right product for occasion.
Product arrived on time and well packaged.
Thank you

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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I sent lobster rolls to my daughter-in-law. She thought they were great!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Easy to order, and delivery was a reasonable time frame.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The cake was packaged perfectly
June 3, 2020

The cake was packaged perfectly. I received it still frozen. When I followed the prep instructions the cake tasted amazing!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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GREAT sausage
June 3, 2020

GREAT sausage. Arrived fresh. Excellent taste - like I was in Dallas eating them in person.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, and food was amazing plenty for everyone!

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Very pleasant experience
June 3, 2020

Very pleasant experience. Everything from ordering to delivery was spot on. Thank you Goldbelly and Carlos Bakery!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Shipping of a cold cake from New York and it arrived still cold in 100 plus degree weather in Fresno

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivery, quality of items, how well the items were packed.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Everything!
Delivered on my daughters birthday even during these trying times. She raves about the packaging and the appearance of the cheesecake early in the day when she received it and there was plenty for her and her housemates with some to spare!
Best of all she couldn't even describe how delicious it was

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Food was great
Issues resolved and communication was prompt

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
June 3, 2020

Easy ordering. On time delivery. Just perfect! Thank you!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The delivery was exactly when promised and the food was amazing

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Was unbelievable! You delivered in the date requested. My 89 year old dad enjoyed the Maine lobster bake and his favorite pie for his birthday. Arrived in such great packaging to hot steamy Florida! He said it was so delicious! We are thinking of ordering for Father's Day! So happy I found you!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 3, 2020

Easy to order. Arrived on time. Time looked exactly as advertised

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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My order arrived on the day requested and it was delicious!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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My son was ecstatic to receive food that he'd eaten years ago during high school. And it happened to arrive on a particularly bad day for him, so he appreciated it even more.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Ordering was efficient and the food was still frozen when it arrived

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Everything! It arrived quickly and the product was fantastic!

Date of experience: June 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States