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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was perfect! Cake arrived day it was supposed to and arrived in good shape. Daughter was thrilled to have her Burnt Almond torte from Prantl's for her birthday!
I'll be sending another one to NC next week for our other daughter's birthday.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Very good price
June 4, 2020

Very good price. Fast delivery. Excellent product.?

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Cake arrived on the day I chose
July 4, 2020

Cake arrived on the day I chose. Cake tastes pretty good.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Great delivery - arrived like we'd picked it up in person ourselves!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Tal O.
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Delivery was on time and food arrived frozen. Pizza was awesome!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Michelle M.
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The pizzas came partially frozen and packed well after 2 days in the heat of a truck. The taste of the pizza was what I imagined.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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I sent them as a gift and I was told they were delicious. They did arrive 2 days late though.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Quick follow-up when I called
June 4, 2020

Quick follow-up when I called. Very polite response. And delivery date as requested was met.
Thank you for your professionalism; its rare.
Leona Schonberg

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Nick S.
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Delivered right as scheduled, no problems with packaging. Wife was very satisfied receiving some of her favorite cookies from our old town.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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My son and his family enjoyed everything! The delivery was on time as promised.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Charlie W.
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Everything! Was a fabulous surprise to send my brother a New Jersey shore pizza down in Dallas, TX. He was thrilled and I loved the fact I could send him something unique and tasty - very good experience!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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The item ordered was perfect
June 4, 2020

The item ordered was perfect. The description was accurate and the container was impressive. Your delivery notifications were extremely helpful and up-to-date.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Conor D.
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Quick delivery, well packaged, fresh and great flavor.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Megan A.
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Food was great and delivery timely even in a horrible time.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Everything, delivery before due date and popcorn tastes great!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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It did not because the pizzas were NOT packed properly. The only reason I didn't rate this lower is that Gildbelly usually does a great job. These frozen thin pizzas were only wrapped in metallic paper so they were thawed and so crumbled they could not be baked as directed. They fell apart

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and came with no damage to the cake at all!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Christine Y.
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Arrived on time
June 4, 2020

Arrived on time. Packaged well. Great food. Good value.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Ordering process was perfect & delivery was way ahead of what I have expected! I'm still waiting for my 3rd order but it isn't due yet! The first 2 orders were packed with render living care & was fresh & delicious! Thank you for the taste of NY that I've missed for so long! I will be ordering again very soon!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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I actually got sandwiches from 120 miles away delivered to me! Awesome!

Date of experience: June 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States