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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The site works well
July 5, 2020

The site works well. The lemon pound cake we ordered and received was mediocre.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Arrived well packaged and was absolutely delicious!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The confetti birthday cake arrived right on time... on my 70 th Pandemic Birthday! And it was delicious, with a great "crumb" and the BEST FROSTING!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, quick delivery
June 4, 2020

Easy ordering, quick delivery. Food was in good shape when delivered!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Prompt delivery and delicious, well-packaged food.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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It was delivered fresh
June 4, 2020

It was delivered fresh. Pretty good price and shipping was a good price.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The order arrived unsatisfactory. However support staff got back to me without further prompting from me and offered an acceptable solution

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Options on when to deliver
June 4, 2020

Options on when to deliver. I've always had a great experience with all products

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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It was nice to have a slice of home, literally. Nothing better than NYC pizza. Thanks for offering Joe's.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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I love Goldbelly
June 4, 2020

I love Goldbelly. Always quick delivery and the product is delightful and fresh. I love this company

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The recipients of the gift were very pleased with the quality of the lobster meat sent. It was delivered carefully and on time
Thank you

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The pizza was delivered to us today in a totally frozen condition.

Date of experience: June 4, 2020
Colorado
1 review
1 helpful vote
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Spoiled food
July 4, 2020

Pork in transit for 4 days arrived room temperature and according to FDA dangerous to eat. All the company would do is confirm delivery yes but was trash.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Received package on time, dry ice was melted, but cake was awesome!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Gorgeous cake, delicious taste! Arrived preserved well in the dry ice cooler.

Date of experience: June 4, 2020
Virginia
2 reviews
0 helpful votes
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I ordered povitica bread
June 4, 2020

I ordered povitica bread. The order came on time and it was delicious. I will be ordering more products from Goldbelly's. Thanks

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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I received this as a gift and it was delicious. Thought it would be a good gift for my friends birthday.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
June 4, 2020

Delivered on time. Product was great! Special price was also great

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Everything
June 4, 2020

Everything. Tracking info, shipping was on time. Ease of the website.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Delivery time was as promised
June 4, 2020

Delivery time was as promised.
Most of order was good.

Date of experience: June 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States