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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Gluten free donuts were awesome! Individually wrapped, delivered on time.
Everything! Perfect delivery delicious cake! Thank you
Customer service response to rectify the situation
After my order arrived not edible
Ordering, delivery and the food experience itself.
Efficient, timely, excellent packaging, great tracking.
Everything was perfect; great food, fast delivery!
The product that I ordered came on time and was delicious.
Order was timely and packed perfectly.
Pike Place Fish market provided a great quality product.
There was a problem with the packing of the order that was perishable... good arrived not refrigerated. I wrote an email stating what the problem was and I was offered a re-ship for the spoiled products, credit or refund. It was handled so well that I opted for a re-ship of the products and will continue to order from gold belly because it was handled so well!
Nothing the stuff arrive spoiled 4 days no dry ice, this is the second orders with problems, I won't be ordering again
Order received exactly on time and as described. A real treat.
Everything. It's a fun site to be on. So many good things to try.
Delivered exactly when I expected it! Great communication!
On time delivery, option for overnight that was affordable, & fresh product!
Absolutely delicious crust and filling. Amazing you can do this without dairy.
Arrived intact.
The cake was delicious and everything was packed nice and secure.
Cake in perfect condition. Tasted fabulous. Arrived on time.
Everything! Quality was perfect! On time delivery.
The cake was fresh and delicious, and was delivered on time.
Your crab cakes are phenomenal! So much crab, no filler, and they are huge!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members