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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Timely delivery
June 22, 2020

Timely delivery. Pizzas in good condition and still frozen.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Products were delivered on time, and, according to the recipient, they were delicious.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Muffs arrived at lunch time were fresh and delicious

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Order was delivered on time and instructions for cooking were clear.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Food quality was superior as well as the delivery.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivered early, I sent it to my daughter who graduated. She (and her friends) loved it.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Packages were delivered on time! Food was excellent! These were gifts and receivers loved them!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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All items were well packaged and arrived in great condition. The lobster was awesome!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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It was easy to use
June 22, 2020

It was easy to use. The company that we ordered from was good, especially the cheesesteaks but was a little disappointed in what they also included in the order.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Shipped fast, my friend loved her gift! Also love the email correspondence.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Easy to order and shipments arrive well cared for.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Arrived days sooner than I expected. No worries about freshness of the product.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Easy to use platform, aesthetically pleasing typeface and color scheme.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Still frozen solid at delivery
June 22, 2020

Still frozen solid at delivery. Cooked one up right away. It was delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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It was delivered when expected and packed extremely well.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery came when promised
June 22, 2020

Delivery came when promised. Accommodated a late change I had to make. Food was well wrapped. Will do this again for sure!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time this time
June 22, 2020

Delivery was on time this time. My parents said these cookies were delicious

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything arrived as stated and was still frozen. Will use goldbelly again, as it was simple and easy. Thanks a lot.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything went well from ordering to delivery. Food was delivered on time and was delicious.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
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Everything! And the food was delicious as remembered.

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States