Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

Great once I set up an account
June 23, 2020

Great once I set up an account. Trying to purchase as a guest did my work out too well.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Laurie S.
Unfollow Laurie S.
Share Review
Report Review

Arrived on time
June 23, 2020

Arrived on time. Nicely packed and fresh. Good notification as to when to expect delivery.

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review

Easy to order
June 23, 2020

Easy to order. Arrived on time in perfect condition

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Audrey K.
Unfollow Audrey K.
Share Review
Report Review

Delivery went just as scheduled
June 23, 2020

Delivery went just as scheduled. Food was excellent.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Julie L.
Unfollow Julie L.
Share Review
Report Review

It was here on time and the food was nice and cold still.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Aislinn A.
Unfollow Aislinn A.
Share Review
Report Review

Speedy delivery: a day earlier than first reported!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Pam A.
Unfollow Pam A.
Share Review
Report Review

Everything was great
June 23, 2020

Everything was great. I ordered cakes and they came in great packaging.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

The online process was very easy
June 23, 2020

The online process was very easy. The delivery showed up when it said.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Share Review
Report Review

The key lime pie was absolutely delicious. No one knew it was gluten free. We will definitely be ordering this again.

Date of experience: June 22, 2020
Virginia
2 reviews
0 helpful votes
Follow Jackie L.
Unfollow Jackie L.
Share Review
Report Review

Gift for friend
June 23, 2020

Gift for friend. Well packaged, arrived as expected, and she was thrilled!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Joann W.
Unfollow Joann W.
Share Review
Report Review

They were delivered on time
June 23, 2020

They were delivered on time. Ordered 3 pizzas and they arrived frozen which I appreciated because it was very hot out the day of delivery. Popped one in the oven tonight and it was very good. Crust was outstanding and the toppings were delicious. I cut it into quarters and 2 pieces were more than enough for one person. Again, the crust was phenomenal.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Erica W.
Unfollow Erica W.
Share Review
Report Review

Everything went wonderfully! Easy check out, it arrived in perfect condition and right on time. The food was delicious as well.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

Order tracking was delightful
June 23, 2020

Order tracking was delightful. Timing was as stated. Product was outstanding. Quantity was huge. We were so happy.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow MaryAnn W.
Unfollow MaryAnn W.
Share Review
Report Review

Everything, from the ease of ordering to the quick delivery and easy instructions. Thank you - Hubby loved it!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Donald R.
Unfollow Donald R.
Share Review
Report Review

My husband loved his father's day gift of pat l. Burgers. The meat was delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Chelsey B.
Unfollow Chelsey B.
Share Review
Report Review

The sampler cake was a huge hit! Will definitely order it again.

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Virginia D.
Unfollow Virginia D.
Share Review
Report Review

It was delivered in excellent condition and tasted delicious!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Share Review
Report Review

Cake was delicious, got it on time and in perfect condition!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Share Review
Report Review

My order came one day after shipping, so very quickly! Food was fresh. And I loved free shipping!

Date of experience: June 22, 2020
Virginia
1 review
0 helpful votes
Follow Arthur N.
Unfollow Arthur N.
Share Review
Report Review

Packed so well and the food was delicious. I loved that it was free shipping also.

Date of experience: June 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States