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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipping was on time and the food arrived perfectly cold and packed.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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My father-in-law loved the crab legs. He said they were well packaged.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Easy ordering process and very quick delivery. My dad loved the cake!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The gift recipient thoroughly enjoyed the products

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Great, fresh Malasadas! Ordered as a Father's Day gift and they showed up on time to California from Hawaii! So so happy!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Shipping was right on schedule
June 23, 2020

Shipping was right on schedule. My Dad loved the basket.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Food was great but one of the three items I received was incorrect. I am still waiting for a response from customer service.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Food delivered, cold, fresh and on the day promised. You guys rock!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time
June 23, 2020

The delivery was on time. Everything was exactly as ordered.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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My Father in law loved his peaches for Father's Day. Everything was right on time with no problems at all. Thank you for the service!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything went great! Order was easy to place. Communication from Goldbelly regarding delivery was wonderful. Order arrived exactly when I was told it would arrive. Everything was well packaged with ice packages still frozen. Food was delicious. Best Father's Day gift!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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It arrived ahead of schedule and our parents said the food was amazing

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Correct item promptly shipped arrived on time in excellent condition. Product was of very high quality and recipient was delighted with gift.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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What was most impressive was your customer service when my fruit came late and much of it was moldy. Juliet M. In your customer care took care of it with a credit towards a future order. So, although I'd be hesitant to order those peaches again (they weren't worth the money), I'd recommend Goldbelly as a company who takes care of their customers.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery, the cake was delicious and arrived in good condition

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Food got there early and the
June 23, 2020

Food got there early and the notifications really helped!

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
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Ice cream arrived a day ahead of
June 23, 2020

Ice cream arrived a day ahead of schedule in great condition!

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
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Broad selection, ease of placing our order, and prompt cold delivery.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
June 23, 2020

Delivery on time. Heard the treats delivered were fresh and delicious.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick
June 23, 2020

Delivery was quick. The ribs were outstanding. I will definitely be ordering again!

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States