On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The delivery was as schedule. The care to package the cake was well done and everything came in good. The follow up and and messages to inform delivery were organized and on time. I would say the customer care service was excellent. Thank you
Delivered on time and still refrigerated. Wide variety of food option available.
Nothing went well, the delivery was late. The food wasn't cold, it was warm, ice was melted.
I feel there should be some type of credit due me.
I ordered directly from Katz Deli, it was ice cold, gel packs frozen solid.
Very impressed with everything from packaging to delivery
Everything was perfect! Arrived quick and everything was packaged perfect
Delivered on time, easy order process and the bonus was free shipping.
Everything! Great price! Great product! Quick shipping & free!
The key lime pie was packed well and still frozen upon arrival.
Our first time to order from Goldbelly, and it was a good experience. Order was placed last Tuesday, 6/16/20, and delivered to destination in Austin, TX on Thursday afternoon, 6/18/20. Was happy about that when order details said it could take 3-5 days for delivery.
Always superb service. Great products. Nice to get items shipped home that we can't get do!
Cake was beautiful and love the individual packaging
The ordering, shipping and food quality was excellent!
Ease of ordering. Shipment arrived cold in dry ice. Product was exactly what we expected.
They tasted great, and shipping was quick! Thank you!
First time ordering and it exceeded my expectations. Shipping was much faster than I thought and we were delighted by the packing and quality of the product! Thank you.
Delivered on time. Bagel s from Montreal (sent to California) were fresh!
I ordered a delivery as a gift. It came right on time and everything was packaged nicely.
The order process and accessibility to restaurants around nation
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members