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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Product arrived the exact day I requested it. Food was packed neatly, reserved very well, was totally fresh, and directions to create the lobster rolls were easily understood. Positive experience all around.
The shipping was on time and the donuts were fresh and delicious
Received one of the two cakes ordered and paid for.
Lots of choices. Easy to find the kind of item I was looking for.
I received a dozen Stan's donuts from my boss for a group virtual party. He sent a dozen to each employee. My donuts arrived on time to my house in south Louisiana but were a melted mess. The same thing happened to my coworker in Texas. They were not packed in any kind of ice. Each one was out in a separate bag and placed in the box. It was impossible to get them out of the bags without them falling apart. Here's a tip: pack your donuts in ice when shipping to the south especially in the summer!
Great products. It was helpful to be able to search based on when I needed the gift to arrive. Shipping was exactly as promised, and recipient was pleased with gift.
Easy to order. I love that you can pick a date for delivery! Food has all been good!
This is the second time we ordered. First time was mother's day and this order on fathers day and the food taste is excellent. Customer service & order accuracy needs serious improvement. On mother's day it was well worth the cost. This order which was missing items needs to be eaten as a snack instead of a meal. Good value as a meal VERY EXPENSIVE snack!
Great service! Arrived on time! Delicious and so much fun!
Ordering was simple and straightforward. The carrier used for shipping delivered the food on time, so that it didn't spoil (our recent experience with other companies, where packages delivered by FedEx were delayed for 2-3 days in warm weather). The product (Beal's lobster rolls) was of truly outstanding quality and well worth the price. Will definitely favor Goldbelly over other vendors for future purchases.
The delivery was on time my father loved his Father's Day gift
From Goldbelly site, everything went very well. We were informed when the products were accepted, then when it will be arriving, letting us know the day we would receive the products. Excellent!
Loved the bagels. Loved the cream cheese. Loved the babka. Did not taste the
Herring because it was purchased for my son. But I'm sure it passed the test.
Bag was punctured on my octopus freshness was minimal
The item was delivered a day early and was amazing quality
Ordering was easy and the order came rapidly the next day, which was wonderful.
Muffins were a gift for my brother in law's birthday.
He said the muffins were delicious.
Delivered when it was supposed to be. Ice cream was tasty.
Cake slices packaged to stay cold and looking beautiful
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members