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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Customer service is tremendous and shipping went off without a hitch. Thank you!
Everything went well with this order from start to finish. My dad received the cookies and said they were the best cookies he has ever had in his life. He's 77. :)
The replacement was send no hassle, came in good condition and they really enjoyed and liked them. After the first was melted and had to be put in the garbage do, really appreciate the company helping get it fixed.
Doughnuts arrived on time and in good condition.
Of all things, my family in RI recognized the name of the NY bakery, a bakery that they love!
All of it It came when expected and the quality was superb
Ease of finding what I need, shipping arrived on time, quality of item
The food arrived on time, was fresh and delicious.
Everything, the whole process was flawless!
From ordering to updates along the way being delivered! Father's Day was a big hit on the East coast and on the west coast!
Everything! Overnight delivery, excellent smoked salmon!
Salmon & both cream cheeses were fine. Bagels did not travel well.
Everything went well the food was amazing exactly as described it came when it was supposed to come for Father's Day it was perfect and we enjoyed it immensely
Arrived at destination in 24 hours! I know I paid for it but I've paid for rush with other things and it doesn't get there as fast as you guys did! Thank you
Nothing first preset thawed second order thawed 5 and 6 days on a truck warm food had to throw out this happened twice
No thank you
Simple, clear- nothing hidden (like additional 'packing' fee or whatever) process. My first time using Goldbelly and this may be my go-to for gifts from now on! As an adult it is hard to acknowledge & celebrate all the events of friends and family- basically i am out of ideas/time/and unwilling to go to post office.
I think a thoughful/sentimental food memory that was shared or something cool out of left field (like the rainbow cake from Carlos Bakery) is such a perfect and FUN gesture. The prices are totally fair. I picked my date for delivery, no problemo, and like magic (!) my best friend in Little Rock, Arkansas was eating her favorite NYC bagels- everything with veggie cream cheese of course- the morning of her 50th birthday. Honestly- I love Goldbelly and this is a serious game-changer when it comes to sending a really special gift to someone far away. Ellen
The food was fresh, packed more than adequately, and arrived on time as expected. I enjoyed the variations of sandwich preparations and my father enjoyed the whole thing!
The food was amazing. The gift was so well received. It was just great!
Everything! From ordering, delivery as requested, and packaging to keep items fresh.
All of the items in our order were wonderful. We are still enjoying a few that are left. We would definitely order from you again.
Wonderful experience. When you're spending that much on a delivery for the first time it's a bit intimidating. We were SO pleased with the whole thing. Ordering was easy, tracking the shipment was easy. Everything was packed so well and in great condition when it arrived. What a delicious Father's Day feast we had! Thank you!
The salmon and cream cheese were perfection, and the bagels are deliciously chewy. Very satisfying.
The donuts came on time and were still very fresh! They also arrived in great condition.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members